Business Details
About
Pet GroomerPetco
Location
Hours
Reviews
4.3
66 reviews
5 stars
52
4 stars
1
3 stars
2
2 stars0
1 star
11
- DBDiana Buzzeo-BainDec 14, 20251.0Pam, at the Sumter Petco has an attitude. About something. She’s terse when speaking to and has a lot to learn about customer service. She kept our dog all day and I had to trim my dog up myself after bringing him home the first time. She is new, so I gave her a second chance. She told me I would get a coupon for my free grooming session and my boy would not be freaky until 3:00-3:30 after dropping him off at 9:30 am. I received a text at 1:30pm that he was ready. When I got there to pick him up she said I needed to bring in the email for my free grooming. I did not have my phone so I paid. Petco and its groomers are over priced and unprofessional. Never again will I go back.
- CPCatherine PonomarenkoNov 24, 20251.0I had a terrible experience with Petco grooming and specifically with the groomer, Pam. She completely shaved my goldendoodle down to the skin, despite the fact that he has tighter curls and other groomers in the past nine years have always been able to salvage something—whether it was the head, ears, or tail. Pam didn’t even try. The work felt extremely lazy, rushed, and careless. Not only was the grooming job unacceptable, but Pam herself was rude, unprofessional, and showed zero empathy. For many of us, our pets are our children, and a little reassurance or effort goes a long way. Instead, she was monotone, dismissive, and clearly unwilling to put in any extra work to make the cut look decent. I genuinely could not even recognize my dog when I picked him up. I highly recommend going elsewhere for grooming. This experience was incredibly disappointing and should not happen to anyone else’s pet.
- VVVickieOct 30, 20253.0Never met the groomer and my dog had what may have been scabs or really bad flakes in her hair. I asked for medicated shampoo to be used but the day after I got her home she already smelled bad. Just expected more for the price.
- CJCRAWFFORD JAMESONSep 28, 20251.0Olivia did groom Trinity as requested, but unfortunately, she did not inform me that a portion of her ear was cut. This is the reason for the one-star rating. I will not be utilizing Olivia's services in the future.
- NHNorman HaddockJan 5, 20215.0My puppy looked beautiful as always when I pick her up.
Frequently Asked Questions About Petco Grooming
How much is dog grooming at Petco Sumter?
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Sumter take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Sumter do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What services does Petco Grooming in Sumter offer?
Petco Grooming provides full-service pet grooming including nail trimming for cats and dogs, available as a la carte services or part of grooming packages.
How can I estimate the cost of dog grooming at Petco Sumter?
The price varies by dog size, coat type, and selected services. Contact Petco Sumter directly for an estimate; consultations are included at the start of appointments.
How long does a grooming appointment usually take at Petco Sumter?
Grooming duration depends on the dog's size and selected services. Many a la carte services take 5 minutes, and an Express service is available for a quicker appointment at an additional $12.
What are the opening hours for Petco Grooming in Sumter?
Petco Grooming is open Monday and Wednesday from 8:00 AM to 6:00 PM, Tuesday closed, and Thursday through Sunday from 8:30 AM to 6:00 PM.
How can I make a grooming appointment at Petco Sumter?
You can book grooming sessions online via their reservation webpage or call the main phone number +1 803-905-3211 for assistance.
Where is Petco Grooming located in Sumter, SC?
It is located at 1265 Broad St, Sumter, SC 29150-1973, United States.
Are there any veterinary clinics near Petco Grooming in Sumter?
Yes, the Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby, providing convenient options for pet healthcare before or after grooming appointments.
What stores and restaurants are near Petco Grooming in Sumter?
Nearby places include Michaels Stores (arts and crafts), Five Guys (restaurant), Starbucks (cafe), and sweetFrog Premium Frozen Yogurt, ideal for shopping or dining before or after your visit.
Can I find shipping or postal services near Petco Grooming in Sumter?
Yes, there are UPS Access Point locations close by, making it convenient to combine pet grooming visits with shipping or courier needs.
Is there a nearby place to purchase pet supplies or get dog training services near Petco Grooming?
Besides the grooming location, another Petco store nearby offers pet supplies and dog training, making it easy to take care of all pet needs in one area.