Business Details
About
Pet StorePet supply store
Visit your Sumter Pet Store located at 1265 Broad Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,154 reviews
5 stars
710
4 stars
268
3 stars
73
2 stars
33
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude interactions and lack of assistance.
Product Availability
Customers frequently noted issues with stock availability, particularly in the fish and grooming departments, leading to frustration.
Store Cleanliness
Several reviews highlighted concerns about the cleanliness and organization of the store, with some describing it as dirty and poorly maintained.
Pricing Issues
Many customers expressed dissatisfaction with high prices and the recent introduction of charges for bags, which they found unreasonable.
Grooming Services
Grooming services received mixed reviews, with some customers praising specific groomers while others reported poor experiences and dissatisfaction with the grooming quality.
- TWThomas WestNov 14, 20252.0Couldn't get any help. Stood around 20 min was told will be with you shortly. I eventually walked out and went to petsmsrt
- NKNicholas KromOct 26, 20251.0Don’t bring your pets here. They don’t care. Not sure how these people still have jobs.
- JSJim SummersOct 17, 20255.0Employee was very helpful. Recommended food and pills to fight pet itching based on her personal experience with her pet. Hopefully my experience will mirror hers.
- JJjarrodjustOct 12, 20253.0Customer service is ok, sometimes lack of stock
- SMStephen MillerOct 9, 20253.0It's a pet store, very nice. But they didn't have what I was looking for.
Frequently Asked Questions About Petco
Does the Petco Sumter location have a vet hospital?
Yes, Petco Sumter has a full-service vet hospital.
Does Petco Sumter offer vaccinations?
Yes, Petco Sumter provides vaccinations.
Does Petco Sumter offer curbside pickup?
Yes, curbside pickup is available at Petco Sumter. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Sumter Petco?
Hamster and guinea pig prices vary by location. Call your Sumter Petco at 8039053211 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Sumter sell dogs?
No, Sumter Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Sumter?
The Petco store is located at 1265 Broad St, Sumter, SC 29150-1973.
What are the operating hours of Petco Sumter?
Petco Sumter is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Sumter have a veterinary hospital?
Yes, Petco Sumter has a full-service vet hospital.
Can I get my pet vaccinated at Petco Sumter?
Yes, Petco Sumter provides vaccination services for your pets.
Does Petco Sumter offer curbside pickup for orders?
Yes, curbside pickup is available for eligible products at Petco Sumter.
Are dogs and cats sold at Petco Sumter?
No, Sumter Petco does not sell dogs or cats but partners with local animal welfare organizations for pet adoptions through the Petco Love program.
What payment methods are accepted at Petco Sumter?
Petco Sumter accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Is Petco Sumter accessible for customers with disabilities?
Yes, Petco Sumter has wheelchair accessible entrance, parking, and restroom facilities.
What nearby places can I visit around Petco Sumter?
Nearby you can visit sweetFrog Premium Frozen Yogurt for a treat, Michaels Stores for arts and crafts supplies, and Five Guys for a quick meal.
How can nearby places help me during my visit to Petco Sumter?
If you need to send packages, the nearby UPS Access Point location can be convenient. After shopping at Petco, you might enjoy a coffee at Starbucks or grab a game at GameStop nearby.
Are there any nearby veterinary clinics to Petco Sumter?
Yes, the Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby for additional pet healthcare services.