Brand Certified
Banfield Pet Hospital
4.2(461 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
470 Azalea Square Blvd, Summerville, SC
29483, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(843) 832-0919
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Summerville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
461 reviews
5 stars
308
4 stars
61
3 stars
22
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and care towards pets, especially during difficult times.
Service Issues
Numerous reviews highlighted issues with appointment scheduling, long wait times, and poor communication, leading to frustration among customers.
Mixed Experiences
While some customers had positive experiences with their pets' care, others reported dissatisfaction with diagnoses and treatment, indicating inconsistency in service quality.
Customer Service
Several reviews mentioned rude or unhelpful behavior from front desk staff, impacting overall customer satisfaction.
Value Concerns
Customers expressed concerns about the value of wellness plans, citing difficulties in accessing timely care despite ongoing payments.
- CLCarolie LenoirFeb 18, 20261.0I am not by any means impressed and will be cancelling the monthly service. Poor evaluation, lack of knowledge.And don’t bother trying to get them to answer a call!!
- MLMatt LJan 23, 20265.0My experience with Banfield has been good. Our pet has been doing well and been taking preventative medication from them his whole life. Would recommend.
- SCSusan CarmichaelDec 16, 20251.0I use to think Banfield was a pretty good deal if the vet was good. Those days are over.
- AAAshley Alicea-HernandezNov 5, 20255.0Wendy has been going to Banfield since she was at least 7 weeks old. Always a great experience for her and for me! Very friendly staff and Wendy loves going to see her favorite people!
- NWNikki WallaceOct 29, 20255.0This place has ALWAYS been absolutely AMAZING and the staff are impeccable. They’re always on top of everything and they always let us know when there’s a problem with something. They really do have a great place for pets.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: