Petco

4.3
1611 reviews

About

Pet StorePet supply storePetco
Visit your Spartanburg Pet Store located at 1931 E. Main St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1931 E Main St, Spartanburg, SC
29307, United States

Hours

Reviews

4.3
1,588 reviews
5 stars
957
4 stars
358
3 stars
145
2 stars
44
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, although some reported negative experiences with specific employees.

Product Quality

Several customers expressed dissatisfaction with the health and quality of fish and other animals, citing issues like disease and poor care.

Store Cleanliness

While some reviews noted a clean and well-stocked store, others reported unsanitary conditions, particularly in the fish section.

Grooming Services

Grooming services received positive feedback for being professional and accommodating, although there were a few complaints about specific experiences.

Stock Availability

Customers appreciated the variety of products available, but some noted limited stock on certain items and expressed frustration with the availability of specific pets.
  • ML
    Margaret LaHommedieu
    Jan 5, 2026
    5.0
    Received friendly and helpful advice concerning products I was interested in. Thank you!
  • SP
    Susan P
    Jan 4, 2026
    4.0
    Nice store, kept clean and organized. Could use a little help on keeping lines short.
  • EL
    Edward Loughrey
    Dec 29, 2025
    1.0
    This has to be the worst pet store I have ever had to deal with. I purchased 3 fish on Saturday Dec 20, by Sunday I had Ich on several fish, I Immeadiatly treated my 55 gal tank with an Ich treatment. On Monday when I walked into the store to buy quarantine supplies I found several tanks ( the same I purchased from) cordoned off and when I questioned it, I was told it was Ich. I was also told that was "too bad" I had the parasites in my tank. After $100 in supplies to deal with this, and now 13 of my fish have succumbed from this, I would think a better response than " too bad " would be offered. At this point in time I'll not ever shop here again!!
  • CT
    Chris Thompson
    Dec 24, 2025
    1.0
    We drive an hour and 15 minutes to Petco because it fits our needs better than our local petsmart. However, after this past experience will will just go to petsmart though it’s subpar. The heavier guy in the fish department was very rude making several smart remarks to myself as well as my 5 year old daughter. I get as if he may have some disabilities or I would have had to say something. Either way, they need to find him something to do behind the scenes and not dealing directly with customers. Also spend 10 minutes trying to find someone else to help us and we did not find anyone.
  • HW
    Hevenly Wood
    Dec 18, 2025
    3.0
    My experience was just "ok". The store is cramped with limited selection. Customer service was so so.... I had a quick and simple return this time and it took 45 minutes and then the refund was not applied to the original form of payment which was cash they applied it to a card that was linked to my account and I have to wait 5 to 7 days for the refund actually apply. That was disappointing then I wasn't even even a receipt and it took a while for the pending refund to actually show up on my bank account. Nothing special here and I find the prices are a little high.

Frequently Asked Questions About Petco

Does the Petco Spartanburg location have a vet hospital?

Yes, Petco Spartanburg has a full-service vet hospital.

Does Petco Spartanburg offer vaccinations?

Yes, Petco Spartanburg provides vaccinations.