Business Details
About
Pet StorePet supply store
Visit your Simpsonville Pet Store located at 353 Harrison Bridge Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,052 reviews
5 stars
636
4 stars
221
3 stars
92
2 stars
39
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Grooming Services
Grooming services received mixed reviews; while some customers were satisfied with the results, others reported injuries to their pets and poor communication.
Animal Care
Several reviews highlighted concerns about the care and cleanliness of animals in the store, with reports of unsanitary conditions and neglect.
Product Availability
Customers appreciated the variety of products available, but some noted issues with stock levels and pricing, suggesting that prices are high compared to competitors.
Customer Service
While many customers praised the helpfulness and knowledge of staff, there were significant complaints about poor service and lack of assistance during visits.
- JOJason O'NealNov 16, 20255.0Always friendly and on time!
- KDKatelyn DavisNov 16, 20255.010/10 Ty did such an amazing job with my babies! Thank you to Ty, the rest of the grooming staff and to the female cashier who rang us out!
- MMMarie McraeNov 4, 20255.0Always the BEST STAFF HELP THERE IS!! ALWAYS HAVE JUST WHAT WE NEED. THANK YOU
- WWWykina WarnerNov 1, 20252.0First I want to say I love the grooming staff and they are excellent. My dog, Polo, love them. However, their manager Ronda has the worst attitude. Every reaction I ever had with her, she was unwelcoming. But today was the last day I will ever step in there. First she questioned the vet's note on 10/15. She stated "anyone could of wrote that". My husband even showed her the receipt that reflected the same date of the letter to confirm it can from the vet. One of the groomer's called the vet and the staff confirmed they wrote the note and he was cleared to be groomed. She wanted a letter by email which shows that she don't even trust her own staff that made the call. We rescheduled the appointment so she could wait on the email. Today 11/01, she refused my dog receiving services again claiming she never got the email but that could have been communicated prior to 11/01 so I could have contacted the vet again.
- LWLuke Rylan WOct 25, 20255.0Good place, workers were very nice. Lots of animals.
Frequently Asked Questions About Petco
Does the Petco Simpsonville location have a vet hospital?
Yes, Petco Simpsonville has a full-service vet hospital.
Does Petco Simpsonville offer vaccinations?
Yes, Petco Simpsonville provides vaccinations.
Does Petco Simpsonville offer curbside pickup?
Yes, curbside pickup is available at Petco Simpsonville. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Simpsonville Petco?
Hamster and guinea pig prices vary by location. Call your Simpsonville Petco at 8642288192 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Simpsonville sell dogs?
No, Simpsonville Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Simpsonville located?
Petco Simpsonville is located at 353 Harrison Bridge Rd, Simpsonville, SC 29680.
What are the operating hours of Petco Simpsonville?
Petco Simpsonville is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Simpsonville have a veterinary hospital on-site?
Yes, Petco Simpsonville has a full-service veterinary hospital to cater to your pet's health needs.
Can I get vaccinations for my pet at Petco Simpsonville?
Yes, Petco Simpsonville provides vaccination services for pets.
Is curbside pickup available at Petco Simpsonville?
Yes, curbside pickup is available for eligible products at Petco Simpsonville.
Does Petco Simpsonville sell dogs or cats?
No, Petco Simpsonville does not sell dogs or cats. However, they partner with local animal welfare organizations to offer pet adoption opportunities.
What payment methods are accepted at Petco Simpsonville?
Petco Simpsonville accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Are there nearby pet-related services to Petco Simpsonville?
Yes, Vetco Vaccination Clinic is nearby, offering pet training and vaccination services, complementing Petco's offerings.
Where can I get a relaxing massage near Petco Simpsonville?
Massage Envy - Simpsonville is close by, providing massage and skin care services if you're looking to relax before or after your visit to Petco.
Are there dining options near Petco Simpsonville?
Yes, nearby restaurants like Panera Bread, Moe's Southwest Grill, and Chili's Grill & Bar offer a variety of dining options to enjoy around your trip to Petco.