Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Myrtle Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
297 reviews
5 stars
220
4 stars
30
3 stars
10
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Care
Many customers praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Professionalism
While several reviews highlighted the professionalism of the veterinarians and staff, some customers reported unprofessional behavior from certain front desk staff.
Service Delays
Multiple reviews mentioned long wait times for appointments and pick-ups, leading to concerns about the care and attention given to pets during their visits.
Billing Issues
Some customers expressed dissatisfaction with billing practices, particularly regarding the wellness plan and unexpected costs.
Mixed Experiences
Overall, while many customers had positive experiences, there were notable complaints about specific incidents that affected their trust in the facility.
- TCThomas CooperSep 25, 20255.0My wife and I had heard so many great things about Banfield as far as the care and attention they give patients and their family. We experienced just that, care and immediate attention for Jackie O, and this is what we searched for and found. Thank You to all the staff we have had the pleasure of meeting.
- CBCyndi BakerSep 24, 20255.0Lulu is a true asset to this facility. She took great care of my cat, Birdie. My cat was not happy but I could hear Lulu through the door calming her.
- VTVera TalleurSep 17, 20251.0The most unprofessional costumer service. I called to find out the price for a Rabis title test, they don't even know what it is… when I explained it the answer was-they don't do it. I realized that the person talked to me was someone who didn't know anything but was answering calls. I asked to invite someone who could answer my question: do they do this test and the price.After they kept me on the line for 20 minutes and then said they could do it for $600, then she changed the price from $600 to $700... They make up prices out of their heads
- JFJacklyn FedericoSep 15, 20255.0I always feel a warm welcoming experience at the North Myrtle Beach Banfield Pet Hospital.
- LWLaQuisha WilliamsSep 14, 20251.0My pet was a drop off at 10am and he wasn’t ready until almost 5pm. With that being said, when I picked up my pet he was soaked in his urine! That’s not sanitary and it’s not nice. I was told he had an accident during one of his vaccinations but I don’t believe that for one second. He had on his onesie and it was handed to me in a bag soaking wet. His chin hair was soaking wet. This tells me he was not taken out to potty from being there all day and he drunk tons of water when he got home. I feel like my pet was not treated properly and possible ignored. I will not be taking my pet back to this location.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in North Myrtle Beach offer?
Banfield Pet Hospital offers preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, DNA testing, spay/neuter, end of life care, and surgical services.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency care. However, they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals or specialists as needed.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan is a comprehensive preventive care plan including exams, vaccines, diagnostics, nutrition, dental care, and more, designed to keep pets healthy annually; it automatically renews each year unless paid in full at enrollment.
How do I schedule an appointment at Banfield Pet Hospital in North Myrtle Beach?
You can schedule your appointment online through Banfield's website or use their app available on iOS and Android. Appointments are required to access their services.
What are the operating hours of Banfield Pet Hospital in North Myrtle Beach?
The hospital is open Monday through Thursday from 7 AM to 6 PM, and Friday and Saturday from 7 AM to 5 PM. It is closed on Sundays and during certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Is Banfield Pet Hospital wheelchair accessible and welcoming to all customers?
Yes, the hospital has wheelchair accessible restrooms and welcomes LGBTQ customers, ensuring an inclusive and accessible environment.
What nearby dining options are available around Banfield Pet Hospital in North Myrtle Beach?
Nearby dining options include Dickeys Barbecue Pit, Panera Bread, Mission Bbq, Cape Fear Seafood Company, and Tropical Smoothie Cafe, providing a variety of meals you can enjoy before or after your visit.
Are there any dental services close to Banfield Pet Hospital?
Yes, several dental providers are nearby including Raymond Merkler, Aspen Dental - North Myrtle Beach, Kaitlyn Thompson, and Motto Clear Aligners, which might be convenient for pet owners who need dental care while visiting.
What retail stores can I visit near Banfield Pet Hospital in North Myrtle Beach?
Nearby retail stores include Mattress Firm for bedding needs, Burlington for clothing and department store items, and HomeGoods for home decor and essentials.