Business Details
About
Pet StorePet supply storePetco
Visit your North Charleston Pet Store located at 7400 Rivers Ave., Suite Z for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,183 reviews
5 stars
751
4 stars
219
3 stars
101
2 stars
32
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and poor service, particularly from management.
Grooming Quality
Grooming services receive high praise, especially for specific groomers like Alli, who are noted for their patience and care with pets.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Policy Issues
Customers express frustration over inconsistent policy enforcement, particularly regarding employee discounts and restroom access.
Product Availability
While many customers appreciate the variety of products available, there are complaints about expired items and issues with specific orders.
- 1G1 GMAN3 days ago4.0I went there to buy a pair of booties for my shepherd. I bought the wrong size and returned them about 3 weeks later and bought a bigger pair. Unfortunately they did fit either so I returned them. The lady working there was super friendly both time. No problem getting a refund. I for sure will shop there again. I expected thing to be a little more expensive but they aren't.
- SESeán Esch4 days ago1.0Won’t even allow paying customers to use the bathroom and will straight tell you it’s because they don’t want to clean the bathrooms after customers.
- CMCassidy MaillouxDec 30, 20251.0Apparently the GM makes her own made up rules at this store that are not even in the handbook. I can only imagine how she treats her staff. I went in and gave my sisters employee number, who i live with and according to Petco policy siblings who live together, spouses, etc ARE ALWAYS allowed to use employee discount, even if the party is not present. No where in the policy does it say My sister has to be there with me. Every other petco allows me to use my sisters number as we live together and have almost our entire lives! I was told i am not allowed to use it without my sister present per the “policy”. Every other petco i’ve been too is a pleasure and honors this use of a discount. Very disappointed to say the least.
- RTRonald TisdaleDec 21, 20255.0Props to Matt in the fish department Hope hes paid well. Went to petsmart and the isn't as noligable as this young man. After talking me through the fish buying experience and to buy the right tank and set it up and the comeback for my fish in about two weeks. I have had no problems and my tank is gorgeous. Give this lad a raise because whatever hes making, its not enough. This boy should own his own store. I highly recommend asking for this young lad when looking at setting up a system. Might just have to offer him a job 😆 not to many youngsters are into the whole work thing, but this lad sure knows his stuff Ronald
- BFBradley FrazeeDec 16, 20251.0Today was my last visit to Petco. Because today they chose cruelty over compassion. My father, who is 90, went with me to Petco to get my 2 dogs nails trimmed. While there Dad needed to use the bathroom. He asked the Manager Melissa if he could use the restroom. She stated we no longer have public bathrooms. I said "can you take both my dogs, so I can take Dad to a restroom?" Melissa said "no". So i was stuck with one dog getting nails done and Dad and Noone to help. Dad peed himself. Proud veteran, lost his dignity while being smirked at by Melissa the manager who would not let him use her bathroom. I got mad at the register when I asked her to hurry up so I could leave and take my loving father home. She said "You don't have to be RUDE" I am hurt, embarrassed, and angry that PETCO chose to be cruel and inhumane to my Dad. I will never go back, they will never get another dime from me. PLEASE GO ELSEWHERE FOR YOUR PETS NEEDS
Frequently Asked Questions About Petco
Does the Petco North Charleston location have a vet hospital?
Yes, Petco North Charleston has a full-service vet hospital.
Does Petco North Charleston offer vaccinations?
Yes, Petco North Charleston provides vaccinations.
Does Petco North Charleston offer curbside pickup?
Yes, curbside pickup is available at Petco North Charleston. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at North Charleston Petco?
Hamster and guinea pig prices vary by location. Call your North Charleston Petco at 8437642875 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco North Charleston sell dogs?
No, North Charleston Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco North Charleston provide for pet healthcare?
Petco North Charleston offers a full-service vet hospital and provides vaccinations for pets.
Can I order products online and pick them up at Petco North Charleston?
Yes, Petco North Charleston offers curbside pickup and same-day delivery for eligible products.
Does Petco North Charleston sell dogs and cats directly?
No, Petco North Charleston does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
What are the typical operating hours for Petco North Charleston?
Petco North Charleston is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sundays.
Where is Petco North Charleston located?
Petco North Charleston is located at 7400 Rivers Ave, Suite Z, North Charleston, SC 29406-4644.
How can I contact Petco North Charleston by phone?
You can reach Petco North Charleston by calling +1 843-764-2875.
Does Petco North Charleston provide in-store shopping and are the facilities wheelchair accessible?
Yes, Petco North Charleston offers in-store shopping and has wheelchair accessible entrances, parking, and restrooms.
What nearby places can I visit before or after shopping at Petco North Charleston?
Nearby places include Atlantic Bedding and Furniture for home needs, Fit Life Health Clubs if you want to exercise, and Lowcountry eCigs if you are interested in e-cigarettes.
If I need locksmith services near Petco North Charleston, where can I go?
You can visit KeyMe Locksmiths or Minute Key, both located near Petco North Charleston for professional locksmith services.
Are there dining options near Petco North Charleston?
Yes, nearby dining options include Low Country Bistro, a Mexican restaurant, and Thai Elephants I, an Asian restaurant.