Petco

4.3
1160 reviews

About

Pet StorePet supply store
Visit your Myrtle Beach Pet Store located at 160 Sayebrook Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
160 Sayebrook Pkwy, Myrtle Beach, SC
29588, United States

Hours

Reviews

4.3
1,151 reviews
5 stars
721
4 stars
220
3 stars
102
2 stars
34
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for being friendly, knowledgeable, and helpful in assisting with pet needs.

Grooming Issues

Several reviews highlighted significant problems with the grooming services, including unqualified staff and poor handling of pets.

Product Availability

Customers noted a good selection of pet products, but also mentioned issues with stock levels and pricing discrepancies.

Customer Service

While many customers appreciated the service, there were complaints about unhelpful or rude staff in certain situations.

Animal Care Concerns

Some reviews raised concerns about the conditions of animals for sale and the quality of care provided.
  • CD
    Connie Darr
    Nov 16, 2025
    5.0
    We been taking Jackson for grooming since he was a puppy he loves going
  • JS
    Jayden Sack
    Nov 15, 2025
    1.0
    Would rate 0 if i could. We had an appointment at the petco vet clinic, as the picture attached shows our appointment was scheduled at 12:25-12:30. My boyfriend arrived at 12:23 and had to wait to locate a staff member to talk to, once he did a few minutes had passed and they told him they had checked him in at 12:29 (gave him attitude about it) and said they no longer could honor the appointment because they had lunch break at 12:30. Why would you offer appointments at 12:25-12:30 if that time isn’t available? I was on the phone for the whole time so i heard everything they treated him like he was stupid. Once i get exact employees names and seek more information i’m going to see if calling a corporate or customer service number to report will be necessary. These people do not care about your time, business or most importantly your pets.
  • JJ
    J
    Nov 10, 2025
    5.0
    These folks are super friendly, educated and helpful!
  • GG
    Gramma
    Nov 10, 2025
    1.0
    This store would not groom a 4 yo Morkie because it had mats& they said they couldn't groom him with out risking Cutting his Skin!πŸ˜±πŸ€”πŸ˜΅β€πŸ’« That's what Blade Guards are For!!!! I believe they have inexperienced & lazy workers and should Not advertise Grooming If Their Staff Is Not Trained to Do So! Very Poor Service & I Won't go back or recommend Petco to anyone!!
  • JG
    Julie Grissom
    Oct 29, 2025
    5.0
    This was a large Petco not far from our hotel. The staff was friendly, knowledgeable, and very helpful. We had run out of our fur baby's food and found wonderful alternatives to feed her. Since we were on vacation, getting something that she would eat and like was important. We found her new favorite brand in the fridge isle (Freshpet).

Frequently Asked Questions About Petco

Does the Petco Myrtle Beach location have a vet hospital?

No, Petco Myrtle Beach does not have a full-service vet hospital.

Does Petco Myrtle Beach offer vaccinations?

Yes, Petco Myrtle Beach provides vaccinations.