Petco

4.3
1179 reviews

About

Pet StorePet supply storePetco
Visit your Myrtle Beach Pet Store located at 160 Sayebrook Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
160 Sayebrook Pkwy, Myrtle Beach, SC
29588, United States

Hours

Reviews

4.3
1,170 reviews
5 stars
732
4 stars
224
3 stars
103
2 stars
34
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Reese and Dakota providing exceptional service.

Grooming Issues

Several reviews highlighted poor experiences with the grooming services, including unqualified staff and mishandling of pets, leading to dissatisfaction among customers.

Product Availability

Customers noted a good selection of products, but some expressed frustration over items being out of stock or mispriced, affecting their shopping experience.

Mixed Experiences with Animals

While some customers had positive experiences with animal care and adoption, others reported concerns about the health and treatment of animals sold in the store.
  • JC
    Jerry Coffey
    2 days ago
    5.0
    Love the staff, they always answer my question, and give me advice for the care of my fish.
  • ME
    Melinda Jo Eicher
    Dec 29, 2025
    5.0
    I wanted to highlight my experience with a couple of your employees. We had a mixup over a 55 gallon tank online and went to pick it up. I had accidentally chosen the wrong pickup location and Reese found a solution for me that I was able to leave with my tank. He had exceptional customer service. I also had a great experience with the guy with reddish hair (I didn't catch his name) that helped us buy plants and loaded my tank into my car. I will seek out these employees for help the next time I am in the store.
  • CH
    Cicero Hobbes
    Dec 23, 2025
    5.0
    Larger selection of refrigerated dog food than the competition. Though this location was quite busy, the service was swift and friendly.
  • AG
    Ava Greene
    Dec 19, 2025
    4.0
    I shopped here yesterday for my boy,they had many cute Christmas items as I walked in. They also had a great sale on his favorite treats buy two get one free. I finished his lil Christmas shopping within 30 minutes. The sales associate that checked me out was nice.
  • AS
    Anna Smith
    Dec 12, 2025
    1.0
    Went into Petco originally to buy a lizard. I was browsing when I saw they had a ferret. My husband asked a guy that works there, Dakota (white man with long blond hair) to let me see the ferret and he let us know the ferret bites and was returned to the store because of aggression. We told him never mind and asked him to help us out with the lizards…the employees response? “You know this isn’t a petting zoo, right? And I’m busy”. Walked away after that and watched him go ask another shopper (who was white unlike my husband) if they needed help seeing an animal. Shameful and unprofessional. Definitely won’t put my money into a corporation that feels secure employing racist people like that.

Frequently Asked Questions About Petco

Does the Petco Myrtle Beach location have a vet hospital?

No, Petco Myrtle Beach does not have a full-service vet hospital.

Does Petco Myrtle Beach offer vaccinations?

Yes, Petco Myrtle Beach provides vaccinations.