Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Providing reliable petcare for your furry friend is important to us here at Banfield Pet Hospital in Myrtle Beach, SC. Whether you’ve got a kitten or an adult dog, we’ve got your back with our range of services. Our team offers comprehensive care exams, microchipping, and more. Located at the corner of Walton Drive and Dorsett Drive, our Myrtle Beach pet hospital is a short drive away from your home. We’re just minutes away from U.S. Highway 17 via Farrow Parkway, providing convenient access throughout Myrtle Beach.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
427 reviews
5 stars
291
4 stars
44
3 stars
16
2 stars
16
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, compassionate, and professional in their care for pets.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting thoroughness and attentiveness from the veterinarians.
Customer Service Issues
Several reviews pointed out significant issues with customer service, including difficulty in reaching the clinic by phone and negative experiences with staff interactions.
Appointment Availability
Customers frequently reported challenges in scheduling appointments, with some expressing frustration over being turned away or unable to get timely care for their pets.
Value for Money
While some customers appreciated the wellness plans and found them beneficial, others felt that the costs were not justified by the services received.
- MMMary Jane MorganNov 13, 20255.0Always the best experience when I go in for either meds or for an appointment with one of my dogs. Love the staff!
- MCMichele CrayNov 3, 20255.0Amazing friendly staff
- GHGina HayesOct 29, 20255.0Everyone is always friendly and professional.
- SSSharon SimmonsOct 29, 20255.0Banfield takes excellent care of our German shepherd Stryker . We have never encountered a single problem . Recommended highly
- AHangie hartOct 5, 20251.0I have been loyal to Banfield although I have heard many negative things about them. I have an 8 year old baby and a 9 year old baby. My little girl was sick. Lost a lot of weight in a short period of time. They said no to seeing her and offered me alternatives other than 4 weeks out. I had to take her to an emergency hospital only to find out she was diabetic and in dka. Not to mention she had a uti. She is still in the hospital and really sick. Looking back on prior lab work this could have been avoided. Praying my baby comes through this. Never will get ever use them again.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Myrtle Beach?
Banfield Pet Hospital is open Monday through Thursday from 8:00 AM to 6:00 PM, Friday and Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screenings, nutrition consultations, and dental care. It automatically renews annually unless paid in full at enrollment.
Where is Banfield Pet Hospital located in Myrtle Beach?
The hospital is located at 3635 Walton Dr, Ste B, Myrtle Beach, SC 29577, near the corner of Walton Drive and Dorsett Drive, minutes from U.S. Highway 17 via Farrow Parkway.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital to ensure your pet receives timely care.
Which nearby places can I visit for refreshments before or after my appointment at Banfield Pet Hospital?
You can visit nearby Dunkin' for coffee and donuts or Water Tree Treats and Atmosphera Restaurant for American cuisine. These places are conveniently located close to the hospital.
What fitness options are available near Banfield Pet Hospital?
9Round Fitness, a gym offering active life services, is located nearby for those who want to combine health and wellness with their pet care visit.
Are there other health-related services near Banfield Pet Hospital that customers might find useful?
Yes, nearby health services include OrthoSC for orthopedic and physical therapy, Big Wave Chiropractic for holistic care, and Absolute Hearing Care Centers for audiology and physical therapy.