Banfield Pet Hospital

3.9
112 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital®- Mt. Pleasant provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
676 Long Point Rd, Mt Pleasant, SC
29464, United States

Hours

Reviews

3.9
112 reviews
5 stars
68
4 stars
12
3 stars
6
2 stars
8
1 star
18
  • LR
    Lauren Ray
    Sep 10, 2025
    3.0
    Everyone is very nice here. However, I do wish they did actual appointment times. Everytime I’ve gone I’m told I have to drop off my cat at 8 am and cannot be with her in the room. She winds up waiting in a room for hours before she is seen which gives her severe anxiety. Please change back to regular appointment times. It makes it very difficult to do anything else for the whole day because I’m just waiting for a call.
  • LR
    Loni Renzetti
    Aug 10, 2025
    5.0
    Dr Mathews is great. Very empathtic, helpful, informative, and positive!
  • MJ
    M Jones
    Jul 29, 2025
    1.0
    We have had a really bad experience with banfield on long point. Bad customer service, bad vets, hard to make appointments. Complete waste of our time and money. Go literally anywhere else
  • GB
    Gavin Birkhimer
    Jul 29, 2025
    1.0
    Horrible experience so far. There are different vets every time I go, that is if there is even a vet there. They canceled my appointment the night before after I’ve already gotten off work. I have been in there with the SAME skin issue for my dog for months and they have been absolutely no help, I’ve spent close to $1,000 without any fix to my problem. I went in 3 weeks ago and they told me nothing was wrong with him, I bring him back because they’re obviously wrong and he is not okay. I make the fastest appointment which is 4 days later with a different vet at banfield and he has an ear infection and $400 worth of medications and things. So one vet said he’s fine the next thinks he needs $400 in meds. Something isn’t right. Still no real solutions for my ongoing issue. I am very upset I wasted any time or money with these people. They are beyond bad at what they do and obviously do not care for you or your animals. Do not make my mistake and get scammed on buying the puppy plan. They will just do a horrible job and you’ll be forced to spend money at a REAL vet .
  • LH
    laurie hardison
    Jun 18, 2025
    5.0
    Amazing staff really care about you and your pet … They have been so good to my Sammie Thank you Laurie

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.