Petco

4.0
474 reviews

About

Pet StorePet supply storePetco
Visit your Mt. Pleasant Pet Store located at 1501 Hwy 17 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1501 Hwy 17 N, Mt. Pleasant, SC
29464-3342, United States

Hours

Reviews

4.0
468 reviews
5 stars
254
4 stars
94
3 stars
42
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported a strong odor and dirty conditions in the store, including dirty tanks and floors.

Staff Performance

While some customers praised the helpfulness and friendliness of certain staff members, many others experienced rude or unprofessional behavior from employees.

Grooming Services

Grooming experiences were mixed; some customers were satisfied with the service, while others reported poor treatment of pets and unprofessional staff.

Customer Service

Customers frequently noted issues with long wait times for assistance and poor management, leading to frustration and dissatisfaction.

Product Availability

Several reviews mentioned a lack of stock and difficulty finding specific items, contributing to a negative shopping experience.
  • GM
    Gloria Morrison
    6 days ago
    5.0
    New pet owner. I needed help shopping due to walking issues.staff located and brought to my cart the items I needed . After purchasing, another staff member walked me to my car, loaded the litter and other heavy items,and asked that I shop again with Petco. That is a definite yes! Felt like a family owned business...thank you!
  • KB
    Kathryn Black
    Jan 2, 2026
    5.0
    I needed help with a problem I have been trying to resolve for three months. I have gone to Petco several times but have never gotten things taken care of UNTIL I met Moth. This kind and understanding young lady stuck with me until it was resolved. She also helped others at the same time. I just want to thank her and recognize her as an excellent employee and a wonderful human being.
  • KB
    K B
    Dec 22, 2025
    1.0
    STINKS. DOGS BARKING. SMELL LIKE POOP. SUPER UNORGANIZED. MAKES YOUR SKIN CRAWL. LIGHTS IS LOW. I can say more..
  • LC
    Lowcountry Captain
    Dec 14, 2025
    1.0
    Crazy this place is still open been years of a nasty stinch and dirty store. Worse now is zero employees at checkout but one guy. Definitely not his fault he needs help. Management here must be the issue...
  • JW
    Joseph Walsh
    Dec 7, 2025
    1.0
    Been to many PetCo stores and never a bad experience until this store. Walking in you are hit with a massive stench of animals, the floors are super dirty, cobwebs over the tops shelves, and worst of all the employees were yelling at each other through the store causing quite a scene. Old guy up front trying to check everyone out while an employee was standing around in the back talking to her boyfriend. Absolutely asinine, will not go back

Frequently Asked Questions About Petco

Does the Petco Mt. Pleasant location have a vet hospital?

Yes, Petco Mt. Pleasant has a full-service vet hospital.

Does Petco Mt. Pleasant offer vaccinations?

Yes, Petco Mt. Pleasant provides vaccinations.