Petco

4.0
464 reviews

About

Pet StorePet supply store
Visit your Mt. Pleasant Pet Store located at 1501 Hwy 17 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1501 Hwy 17 N, Mt. Pleasant, SC
29464-3342, United States

Hours

Reviews

4.0
458 reviews
5 stars
248
4 stars
93
3 stars
42
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of employees who provided excellent service.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including unpleasant odors and dirty conditions in the store.

Customer Service

There were mixed reviews about customer service, with some customers reporting rude interactions while others had positive experiences.

Stock Availability

Customers noted inconsistent stock levels, with some items frequently unavailable and shelves appearing empty.

Grooming Services

Grooming services received positive feedback for quality, but there were concerns about the treatment of animals during grooming.
  • EW
    Emily W
    1 day ago
    1.0
    I am never one to write reviews but I took my dog for a grooming appointment with Chrisy C. (my dog has been getting his haircut for his whole life by pet stores, he’s 14). Within 10-15 minutes after dropping him off I got a call that they were unable to trim his nails because he was “too on edge” and they would not do the rest of the grooming and I had to come pick him up. Never offered to reschedule, did not offer any of the other services (he was coming in for a bath, grooming, ear cleaning, and nail trimming). Upon arriving to pick him up Chrisy barely said anything, seemed very rude throughout the whole interaction. I will definitely not be taking him to this location ever again, workers seemed miserable and barely have have personality to interact with humans let alone dogs.
  • EM
    Emilie McCombs
    4 days ago
    5.0
    Petco did an excellent job and it didn’t take long at all, the price was good, and it was easy to book online. From drop off to pick up, everything went very smoothly.
  • DD
    DRT
    Nov 16, 2025
    1.0
    I have never written a poor review but I think this warrants an exception. I bought dog food that upon opening was filled with bugs and maggots. I called and the heath diet person at Petco couldn’t be nicer and said for me to come and get a different type of food at no charge. When I returned and picked out the brand recommended by the employee, the manager said that she had to charge me for the difference and was curt and not very nice about it. Not once did she apologize for the inconvenience, nor for the risk that the infected food could have made my dog sick (when she opened the bag the bugs were crawling on the countertop). I am very surprised that the manager didn’t eat the $9 based on the situation and the fact that her employee told me they would give me a free exchange on the phone. I understand that mistakes can be made, but the manager exhibited extremely bad business judgment here and had a poor attitude overall. It also makes me wonder about their inventory management . Needless to say, I will never be going back here again.
  • MD
    Matt D
    Oct 18, 2025
    5.0
    Um it’s Disney…. If you don’t like it you know.
  • JH
    Jeremy Holmes
    Oct 13, 2025
    5.0
    Super helpful staff. I brought in a very excitable dog and got so much help from the staff there.

Frequently Asked Questions About Petco

Does the Petco Mt. Pleasant location have a vet hospital?

Yes, Petco Mt. Pleasant has a full-service vet hospital.

Does Petco Mt. Pleasant offer vaccinations?

Yes, Petco Mt. Pleasant provides vaccinations.