Petco

4.2
947 reviews

About

Pet StorePet supply store
Visit your Lexington Pet Store located at 5438 Sunset Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5438 Sunset Blvd, Lexington, SC
29072, United States

Hours

Reviews

4.2
941 reviews
5 stars
584
4 stars
180
3 stars
73
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Grooming Services

Grooming experiences received mixed reviews, with some customers expressing satisfaction while others reported issues with service quality.

Store Cleanliness

The store was generally noted as clean and organized, although some customers mentioned specific areas needing improvement.

Product Availability

Several customers expressed frustration with limited stock on common items, impacting their shopping experience.

Animal Welfare Concerns

Some reviews raised concerns about the conditions of animals in the store, suggesting a need for better care and management.
  • AW
    Akia Woods
    Nov 16, 2025
    1.0
    I booked a grooming appointment & they called to confirm days before ! I called the day of they said they couldn’t do it when my appointment was for 315 & I can’t be there until 330 ! 15 minute difference is crazy !!! And there busy closes at 6pm btw !!! Bad business & a lot of miscommunication I’m so disappointed in them !!
  • WP
    William Peterson
    Nov 11, 2025
    4.0
    Good selection, staff can be hit or miss when it comes to knowledge and service
  • TZ
    Twin Farms Mobile Petting Zoo
    Nov 9, 2025
    5.0
    Randin was So helpful with finding my new adopted budgie a friend. He was so patient with me and my kids and very knowledgeable. Riley was also so sweet and even helped me to the car. Will definitely be back to this location!
  • JG
    John Garrison
    Nov 2, 2025
    5.0
    Our elder German Shepherd has a spa-day every 2nd month, for a bath, her teeth brushed and her nails trimmed. It's something that she looks forward to, plus she gets to socialize with others while in the store
  • AB
    Anitra Bradfield
    Oct 26, 2025
    5.0
    Ashley helped us tremendously when choosing which pet was right for our daughter. She was kind, knowledgeable, personable, and patient. We’re so happy with our bearded dragon!

Frequently Asked Questions About Petco

Does the Petco Lexington location have a vet hospital?

No, Petco Lexington does not have a full-service vet hospital.

Does Petco Lexington offer vaccinations?

Yes, Petco Lexington provides vaccinations.