Many customers praised the staff for being friendly, attentive, and genuinely caring for the pets.
Communication
While most reviews highlighted good communication, there were significant concerns about lack of transparency and responsiveness in some cases.
Facility Issues
Several reviews mentioned cleanliness issues, including reports of mice and unsanitary conditions, which raised concerns about the overall facility maintenance.
Mixed Experiences
While many customers had positive experiences, a few reported serious issues regarding medication administration and care, leading to dissatisfaction.
Trust and Reliability
Despite some negative feedback, many long-term customers expressed strong trust in the facility, indicating a loyal customer base.
LM
laura maganini
Dec 27, 2025
5.0
We’ve boarded our dogs with Hollycrest Bed and Biscuit for about 20 years and this is the only place we will use.
EB
ed bradley
Dec 25, 2025
5.0
Always the best service and care for my Bella
DL
Drew Lahr
Dec 14, 2025
5.0
Great place for your pups. Friendly and very knowledgeable staff.
PH
Peter Haight
Dec 8, 2025
5.0
Reliable and Friendly Cat Boarding! 🐾⭐⭐⭐⭐⭐
We boarded our cat here and had a great experience. The staff is friendly, communicative, and very accommodating.
The Highlights:
Value: Very reasonable rates for the peace of mind they provide.
Service: Excellent communication throughout the stay.
Pro-Tip for Arrivals: The facility is a bit off the beaten path and has two separate buildings. Drop-offs and pickups are handled in the building on the right.
Highly recommend for anyone looking for a trustworthy place for their pets!
CC
Christine
Sep 15, 2025
5.0
Have boarded my 2 cats and black lab multiple times here. Staff is always accommodating and my fur babies seem to have a good time.
Frequently Asked Questions About Hollycrest Bed & Biscuit
What services does Hollycrest Bed & Biscuit offer for pets?
Hollycrest Bed & Biscuit provides dog day care, dog summer camp, pet boarding, and additional services like coat de-matting, ear cleaning, and pet nature walks.
Where is Hollycrest Bed & Biscuit located?
It is located at 381 Liberty Hill Rd., Greer, SC 29651, United States.
What are the operating hours of Hollycrest Bed & Biscuit?
Hollycrest Bed & Biscuit is open every day from 6:30 am to 6:30 pm by appointment.
Does Hollycrest Bed & Biscuit offer contactless pickup and delivery services?
Yes, they offer curbside pickup and no-contact delivery services.
How can I contact Hollycrest Bed & Biscuit?
You can call them at +1 864-877-6948 or email hollycrestkennel@yahoo.com.
What types of payment does Hollycrest Bed & Biscuit accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Hollycrest Bed & Biscuit affiliated with any professional associations?
Yes, they are associated with the Better Business Bureau (BBB) and the International Pet Boarding and Services Association (IBPSA).
What are some nearby landmarks or places of interest near Hollycrest Bed & Biscuit?
Nearby places include Liberty Hill United Methodist Church, Superior Carpet Cleaning and Repair, Blue Island Pools, and Pelham-Batesville Fire Department Station 4.
Are there residential options nearby for pet owners visiting Hollycrest Bed & Biscuit?
Yes, Lattitude34 Vines Creek apartments are close by, making it convenient for residents in the area to access the services.
What other services or businesses are located near Hollycrest Bed & Biscuit that pet owners might find useful?
Nearby businesses include Greer Land and Lawn LLC for landscaping needs, and Buck and Ann's Strawberry Patch, a local farm which could be a delightful spot to visit before or after your pet care appointment.