Business Details
About
Pet StorePet supply store
Visit your Greenville Pet Store located at 1140 Woodruff Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
767 reviews
5 stars
440
4 stars
158
3 stars
64
2 stars
33
1 star
72
What are people saying?
AI-generated from recent customer reviews
Grooming Quality
Mixed reviews on grooming services, with some customers expressing dissatisfaction due to poor haircuts and injuries, while others praised specific groomers for their excellent work.
Customer Service
Customer service experiences vary widely; some staff are noted for being friendly and helpful, while others are criticized for rudeness and lack of assistance.
Product Availability
Customers reported issues with items being out of stock or not matching online availability, leading to frustration.
Store Cleanliness
Concerns were raised about cleanliness and organization within the store, with some customers noting dirty tanks and cluttered aisles.
Knowledgeable Staff
Several reviews highlighted the expertise of staff in specific departments, particularly in fish and grooming, contributing positively to customer experiences.
- JJJyneriaNov 17, 20252.0I called Mon, Nov 17th at 10:12 am to get answer on whether eye discharge/boogies are normal for young kittens. I was very respectful. when I called a woman picked up I told her that I had recently found a kitten a week ago and that I wasn't very knowledgeable about them. That the kitten had eye discharge. Her response was " Ok....." now I'm trying to get her to engage so I asked her if it's something that is a normal problem. She then respond with her voice in a sharp and defensive tone "Well this is a PET STORE not a vet, There's nothing we can do to help here!" When really, if I wanted her to fix it I would've made a vet appointment ( which I had already done that) but the dont have any openings today so I was just checking in with people who are waaay knowledgeable (Or so I thought) about domestic animals without doing home remedies from Google. I've been going here for years for my dog and I've never dealt with such blatant disrespect and dismissive behavior.I'm very disappointed and put off by this experience. If you can't be Hospitable at the very least stay off the phone maybe, that would be very helpful 🙂 P.S the 2nd star Is me still having hope because this is a first 😅
- KGKarine GavaNov 12, 20255.0Great staff, friendly, polite and knowledgeable. The store is clean. I'll be back.
- YZYuki ZOct 31, 20251.0My dog ​​had two grooming sessions here, and unfortunately, I was dissatisfied both times. They didn't fix her hair，only using scissors to cut it. They even cut her nails so short that they drew blood. The pictures below show the difference between the grooming she received at another Petco and the grooming she received at this store. She looks terrible, and they didn't even clean her teeth properly.
- NLnelson linOct 31, 20251.0I'm really, really disappointed. I've never encountered such a thing before. I'm from a small city in Kansas called Hutchinson. The Petco there is so much better than this one. I have no idea where you got your groomer training from. Do you really think the style you created looks good? Also, do you even know where the bloodline is on a pet's nails? Why did you cut it and make it bleed? It's just too much. The first time I came here for a trim, it was ugly. The second time, it was even uglier and it bled. It's just so unprofessional. You're not even as good as my ninety-year-old grandma at making it.
- KMKatherine MetzgerOct 19, 20255.0We always have a great experience with Petco Grooming! They consistently do a wonderful job, and our fur baby always comes home looking and feeling great. Special shoutout to Jessica S, who did an amazing job on our latest visit. She not only gave a perfect groom but also took the time to share some really helpful tips for managing itchy skin and yeast issues at home. Her care and knowledge really stood out! Highly recommend!
Frequently Asked Questions About Petco
Does the Petco Greenville location have a vet hospital?
No, Petco Greenville does not have a full-service vet hospital.
Does Petco Greenville offer vaccinations?
Yes, Petco Greenville provides vaccinations.
Does Petco Greenville offer curbside pickup?
Yes, curbside pickup is available at Petco Greenville. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Greenville Petco?
Hamster and guinea pig prices vary by location. Call your Greenville Petco at 8642899833 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Greenville sell dogs?
No, Greenville Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Greenville?
Petco is located at 1140 Woodruff Rd, Ste 401, Greenville, SC 29607-4176.
What are the operating hours of Petco Greenville?
Petco Greenville is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Greenville offer vaccination services for pets?
Yes, Petco Greenville provides vaccinations for pets to help keep them healthy.
Is curbside pickup available at Petco Greenville?
Yes, curbside pickup is available at Petco Greenville for eligible products.
Does Petco Greenville have a full-service vet hospital?
No, Petco Greenville does not have a full-service vet hospital on site.
Can I find small pets like hamsters and guinea pigs at Petco Greenville?
Petco Greenville offers small companion animals like hamsters and guinea pigs; pricing and availability can be confirmed by calling the store.
Does Petco Greenville sell dogs or cats?
No, Petco Greenville does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
How can I get to Petco Greenville if I am visiting The Point shopping center?
Petco Greenville is conveniently located near The Point shopping center on Woodruff Rd, making it an easy stop for pet care needs during your visit.
Are there dining options near Petco Greenville for a meal before or after shopping?
Yes, nearby restaurants such as Genghis Grill and Genji Sushi Greenville offer Asian cuisine options close to Petco Greenville.
Can I grab coffee near Petco Greenville?
Yes, WFM Coffee Bar and Market Bistro, both nearby, offer coffee and cafe options to enjoy around your Petco visit.