Petco

4.1
779 reviews

About

Pet StorePet supply storePetco
Visit your Greenville Pet Store located at 1140 Woodruff Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1140 Woodruff Rd, Greenville, SC
29607-4176, United States

Hours

Reviews

4.1
772 reviews
5 stars
446
4 stars
157
3 stars
65
2 stars
33
1 star
71

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming services, with some customers praising specific groomers while others reported poor experiences and dissatisfaction with the results.

Staff Knowledge

Many customers appreciated the knowledgeable and helpful staff, particularly in the aquatic department, while some reported negative experiences with unhelpful or rude employees.

Customer Service

Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rudeness and lack of assistance.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some customers pointed out issues with cleanliness in specific areas, particularly the fish section.

Product Availability

Customers expressed frustration with items not being available in-store despite being listed online, leading to disappointment.
  • TS
    Tamara Sorrentino
    Dec 30, 2025
    5.0
    Wow!! Jessica is awesome!! Our 4 year old black Goldendoodle has been groomed mostly by the same groomer since she was a puppy in Florida. Moving here was a big deal to find the right match. We found Jessica by recommendation and we love her! She listened to exactly what we wanted and she did it! Thank you Jessica. Youโ€™re stuck with us!
  • RM
    Roger Manley
    Dec 22, 2025
    5.0
    My experience at petco has been great long time customer of fish and dog food, now have stepped into guinea pigs for my daughter things have been great so far will update if any change occurs! I expect great service as usual, thanks RM
  • DT
    Don Trueland
    Dec 15, 2025
    5.0
    Always so pleased with the staff in the aquatic department. They are knowledgeable and they care about the fish and the customer.
  • JJ
    Jyneria
    Nov 17, 2025
    2.0
    I called Mon, Nov 17th at 10:12 am to get answer on whether eye discharge/boogies are normal for young kittens. I was very respectful. when I called a woman picked up I told her that I had recently found a kitten a week ago and that I wasn't very knowledgeable about them. That the kitten had eye discharge. Her response was " Ok....." now I'm trying to get her to engage so I asked her if it's something that is a normal problem. She then respond with her voice in a sharp and defensive tone "Well this is a PET STORE not a vet, There's nothing we can do to help here!" When really, if I wanted her to fix it I would've made a vet appointment ( which I had already done that) but the dont have any openings today so I was just checking in with people who are waaay knowledgeable (Or so I thought) about domestic animals without doing home remedies from Google. I've been going here for years for my dog and I've never dealt with such blatant disrespect and dismissive behavior.I'm very disappointed and put off by this experience. If you can't be Hospitable at the very least stay off the phone maybe, that would be very helpful ๐Ÿ™‚ P.S the 2nd star Is me still having hope because this is a first ๐Ÿ˜…
  • KG
    Karine Gava
    Nov 12, 2025
    5.0
    Great staff, friendly, polite and knowledgeable. The store is clean. I'll be back.

Frequently Asked Questions About Petco

Does the Petco Greenville location have a vet hospital?

No, Petco Greenville does not have a full-service vet hospital.

Does Petco Greenville offer vaccinations?

Yes, Petco Greenville provides vaccinations.