Petco

4.2
1652 reviews

About

Pet StorePet supply store
Visit your Greenville Pet Store located at 3270 N Pleasantburg Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3270 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

4.2
1,641 reviews
5 stars
965
4 stars
362
3 stars
147
2 stars
59
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service, particularly in the grooming department.

Grooming Issues

Several reviews highlighted significant problems with the grooming department, including unprofessional behavior, missed appointments, and lack of communication.

Product Quality

Customers expressed concerns about product quality, particularly regarding pet food, with reports of infestations and poor handling of returns.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided helpful advice and recommendations for pet care.

Store Environment

The store is generally described as clean and well-maintained, with a good selection of products, although some customers noted limited availability in specific categories.
  • PK
    Philip Knisely
    6 days ago
    5.0
    I picked up dog food that I ordered online. The cashier found it quickly and I was on my way. I'm going back to shop for pet supplies and food.
  • BC
    Brad Cuttino
    Oct 30, 2025
    1.0
    Worst costumer service in the grooming department EVER! Do not send your pets here!!!
  • AC
    anna p cuttino
    Oct 29, 2025
    1.0
    I am not one to write reviews but the experience I had today with the grooming department made me want to share so no one else has to go through the frustration I did today. The emplyees were so so rude to me and other family members and were not accommodating whatsoever. I would not recomment this place to anyone due to the horrible costumer service. If they hire poeple who are going to treat paying customers the way they did, I know they will not be kind or respectful of animals. They should not be getting anyones support.
  • DP
    Don P
    Oct 28, 2025
    5.0
    This is my favorite Petco because with their help I was able to adopt the most beautiful and kind kitty in the world! Her name is Lizz Bit, or Lizzy for short. I took her name from my other belated favorite cat ever, Fizz Bit. Thank you Petco for sharing your beautiful kittens and cats for feline lovers like myself.
  • YD
    Yana Davydenko
    Oct 17, 2025
    5.0
    I purchased a bag of Purina Pro dog food and noticed a larvae and moth infestation in the food. I called the store and spoke to Jacob, and he was understanding and let me know that I can bring in the remainder of the dog food and exchange it for a different brand as I didn’t want to purchase Purina again (after looking into Purina, I noticed that these occurrences are a little too often…). When I arrived to the store, Liam was helping me and showed me some high quality dog food recommendations that aren’t Purina. I cannot believe that I found bugs in my pups food but I am so thankful that the Petco team especially Jacob and Liam for helping me through the exchange!

Frequently Asked Questions About Petco

Does the Petco Greenville location have a vet hospital?

Yes, Petco Greenville has a full-service vet hospital.

Does Petco Greenville offer vaccinations?

Yes, Petco Greenville provides vaccinations.