Brand Certified
Banfield Pet Hospital
3.9(192 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1125 Woodruff Rd, Greenville, SC
29607, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(864) 234-1236
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodruff provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
192 reviews
5 stars
117
4 stars
18
3 stars
14
2 stars
10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times such as euthanasia.
Staff Professionalism
While some reviews highlighted friendly and professional staff, others noted issues with unprofessional behavior and poor communication from front desk personnel.
Service Delays
Several customers expressed frustration with long wait times for appointments and delays in receiving care, impacting their overall experience.
Concerns Over Pricing
Multiple reviews mentioned dissatisfaction with pricing, describing services as overpriced and expressing concerns about unexpected charges.
Mixed Experiences
Overall, experiences varied significantly by location, with some customers reporting excellent service while others encountered serious issues.
- RWRob Wronski4 days ago2.0We had a scheduled appt to.drop off my cat who was a regular here. Our gabapentin was expired and I told stafd this when I made the appt. They said no worries, shes a drop off so.we'll.medocate her when she comes in and we'll get her taken care of. When I.came in to.drop her off, they could not find her appt. I showed them my reminder text AND email I.got from them and they were still baffled. The receptionist went to the back to see.of they could "fit her in". She came back out and asked of she had had her meds and I said "no, see the notes in the appt email? Ours was expired and you said then drop her off and youd medicate her." She said "OH no then we need to reschedule, we have no time for waiting for the meds to kick in." I said dont worry about rescheduling and walked out. We have now switched to Five Forks Vet. You should do the same.
- AWAnsley WatsonJan 16, 20265.0Every member of the staff was so kind! My dog struggles with anxiety at the vet and having a vet inside a pet store has been so helpful for her, we love being able to pick up her a treat or toy to celebrate! Dr. Brick and Ashley took time to get to know my dog and made her as comfortable as possible. It made a huge difference for my dog but also as a pet parent to know the staff cared and treated my scared pup with understanding and kindness. They also accept Care Credit which is a huge bonus. We will for sure be returning for all future vet needs!
- CNCam NordenNov 17, 20255.0We took our beloved dog to Dr. Brick to be compassionately euthanized. Dr. Brick was so caring, kind and reassuring. She gave us as much time as we needed. Her compassion and professionalism were such a comfort to us as we said goodbye to our sweet boy.
- ABAshley blackOct 22, 20255.0The staff was so amazing dealing with our piper and showed so much compassion in our hard time thank you ladies so much
- MGMyra GillespieSep 29, 20251.0If I could give negative stars... They neutered my kitten on Wednesday. He was lethargic and coughing when I picked him up. He could barely move on Saturday. I called them with my concerns. They offered to see him- on WEDNESDAY the following week!!! I took him to Urgent Vet on Haywood Rd. His temp was 106. His respiratory rate was 90! She gave him 2 injections to calm him and had me take him to the Emergency Vet 5 minutes away. She was concerned that taking xrays would stress him too much. He has pneumonia! After receiving IV antibiotics and 2 days of antibiotics at home, he seems to be feeling a bit better. I will NEVER bring another pet or any other animal into Banfield-FOR ANYTHING!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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