Banfield Pet Hospital

Reviews

• JP

  Joanie Price

  Mar 26, 2026
  5.0
  Dr Green performed our Lola’s surgery and did a wonderful job. Explained everything beforehand and what we were to expect afterwards. Great team at Banfield Pet Hospital on Woodruff Rd!!
• RW

  Rob Wronski

  Feb 27, 2026
  2.0
  We had a scheduled appt to.drop off my cat who was a regular here. Our gabapentin was expired and I told stafd this when I made the appt. They said no worries, shes a drop off so.we'll.medocate her when she comes in and we'll get her taken care of. When I.came in to.drop her off, they could not find her appt. I showed them my reminder text AND email I.got from them and they were still baffled. The receptionist went to the back to see.of they could "fit her in". She came back out and asked of she had had her meds and I said "no, see the notes in the appt email? Ours was expired and you said then drop her off and youd medicate her." She said "OH no then we need to reschedule, we have no time for waiting for the meds to kick in." I said dont worry about rescheduling and walked out. We have now switched to Five Forks Vet. You should do the same.
• AW

  Ansley Watson

  Jan 16, 2026
  5.0
  Every member of the staff was so kind! My dog struggles with anxiety at the vet and having a vet inside a pet store has been so helpful for her, we love being able to pick up her a treat or toy to celebrate! Dr. Brick and Ashley took time to get to know my dog and made her as comfortable as possible. It made a huge difference for my dog but also as a pet parent to know the staff cared and treated my scared pup with understanding and kindness. They also accept Care Credit which is a huge bonus. We will for sure be returning for all future vet needs!
• CN

  Cam Norden

  Nov 17, 2025
  5.0
  We took our beloved dog to Dr. Brick to be compassionately euthanized. Dr. Brick was so caring, kind and reassuring. She gave us as much time as we needed. Her compassion and professionalism were such a comfort to us as we said goodbye to our sweet boy.
• TL

  Tyler Luebbert

  Aug 31, 2021
  4.0
  This is a hot or miss depending on your location. We pay a monthly "pet pro plan" which covers certain things and one of them is unlimited vet visits....assuming you can get in. They always seem to be slammed or just completely booked. Sometimes this is more than 2 weeks out. Luckily you information is transferable to their various locations which makes it ideal for people that like to travel. We were able to continue using them even after moving across country.

Frequently Asked Questions About Banfield Pet Hospital