Visit your Florence Pet Store located at 1945 W. Palmetto St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unprofessional or unhelpful.
Product Availability
Customers frequently report issues with stock levels, particularly for live animals and specific pet supplies, leading to frustration.
Grooming Services
Grooming experiences vary widely; some customers are very satisfied, while others report poor grooming quality and unsatisfactory service.
Store Cleanliness
The store is generally described as clean, but some customers mention poor conditions in specific areas, particularly concerning animal care.
Staff Knowledge
There are concerns about staff knowledge, especially regarding pet care and product recommendations, leading to customer dissatisfaction.
AF
Amy Flinchum
Jan 3, 2026
1.0
Fish tanks are gross.
AP
Aimee Phillips;
Dec 24, 2025
5.0
My Buffy enjoyed herself.
SS
Susan Sherbert
Nov 21, 2025
5.0
Always soo helpful and knowledgeable
DD
David Daniels
Nov 19, 2025
5.0
Recently bought a tank and some live plants from there.
DF
Deena Fetrow
Oct 23, 2025
3.0
All the employees should be trained on how to process transactions. This isn’t the first time that I have had to walk an employee through a transaction, on her POS.
This store seems to have a revolving door of employees. It’s hard to get advice when the employees don’t have the knowledge.
Does the Petco Florence location have a vet hospital?
Yes, Petco Florence has a full-service vet hospital.
Does Petco Florence offer vaccinations?
Yes, Petco Florence provides vaccinations.
Does Petco Florence offer curbside pickup?
Yes, curbside pickup is available at Petco Florence. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Florence Petco?
Hamster and guinea pig prices vary by location. Call your Florence Petco at 8436760683 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Florence sell dogs?
No, Florence Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are offered at Petco Florence for pet health?
Petco Florence offers a full-service vet hospital including vaccinations and expert training services.
Does Petco Florence provide curbside pickup and delivery options?
Yes, Petco Florence offers curbside pickup and same-day delivery services for eligible products.
Where is Petco Florence located and what are its store hours?
Petco Florence is located at 1945 W Palmetto St 250, Florence, SC 29501. The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Petco Florence sell dogs or cats?
No, Petco Florence does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the neighborhood Petco store.
How can I check the prices and availability of hamsters and guinea pigs at Petco Florence?
You can call Petco Florence at 843-676-0683 to inquire about the prices and availability of hamsters and guinea pigs, or visit their companion animal website for more details.
Are Petco Florence's facilities accessible?
Yes, Petco Florence has wheelchair-accessible entrances, parking, restrooms, and offers free Wi-Fi for customers.
What nearby places can I visit along with Petco Florence for a shopping experience?
Nearby shopping destinations include Florence Mall, T.J.Maxx, Ross Dress for Less, and JOANN Fabric and Craft Stores, offering a variety of fashion, crafts, and department store options.
Where can I grab food or coffee near Petco Florence?
Close to Petco Florence, you can visit Cicis Florence pizza restaurant, Dunkin' Donuts coffee shop, and HoneyBaked Ham Company for quick food and beverage options.
Are there other pet-related services or stores near Petco Florence?
Yes, Vetco Vaccination Clinic and another Petco location specializing in aquatic pets are near Petco Florence for additional pet care needs.
Can I combine a visit to Petco Florence with beauty or wellness services nearby?
Absolutely, nearby you can find Ulta Beauty, Benefit Cosmetics BrowBar, ULTRATAN, and Palm Beach Tan for beauty and wellness treatments.