Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Easley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
306 reviews
5 stars
214
4 stars
28
3 stars
10
2 stars
12
1 star
42
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the staff for their gentle and caring treatment of pets, noting that they felt their animals were treated like family.
Customer Service
While some reviews highlighted excellent customer service and follow-up calls, others reported unprofessional behavior and a lack of knowledge from staff.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, claiming that services were overpriced and that the wellness plan did not provide the promised benefits.
Mixed Experiences
Feedback varied significantly, with some customers having positive experiences while others reported traumatic incidents and misdiagnoses.
Compassionate Staff
Many reviews highlighted the compassion and empathy shown by staff during difficult situations, particularly when dealing with end-of-life decisions for pets.
- AAAmanda6 days ago1.0This place is very unprofessional. Called to make an appointment and the front desk helped make one for me. She put it on the wrong date even though she confirmed with me the day and time.
- KSKathleen SpisakNov 11, 20255.0I absolutely love the staff here & it matters that they love my pet as much as I do. Lucky(Turkish Van Cat) is always better behaved with them then he is with me......lol And that's funny , I don't care who you are
- CMCarrie MattisonOct 24, 20255.0My dog needed all of her shots and blood work and her nails trimmed and she doesn't like her feet being touched ..they were so gentle with her and so patient with her im so pleased with the care they provided
- RGRobert and Cheryl GutierrezOct 22, 20255.0Our fur family members receive excellent care, we have real peace of mind knowing that our care team is there for them (and us).
- MRMelissa RichardsonOct 20, 20255.0They treated our baby like their own. Got down to his level and got to know him and earn his trust. This is amazing service and they listened to our concerns. Definitely recommended for furbabies!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Easley?
Banfield Pet Hospital in Easley is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 7 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
Banfield Pet Hospital does not offer emergency care services. However, during hospital hours, you can call for urgent care advice, and they can refer you to an emergency hospital or specialist if needed. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is an annual plan that automatically renews unless paid in full at enrollment.
Can I get veterinary advice remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from a veterinarian through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital Easley?
You can schedule an appointment online through Banfield's website or use their app available on the Apple App Store or Google Play. The hospital requires appointments for visits.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan members to get care from home.
Is Banfield Pet Hospital located near any pet stores where I can shop for pet supplies?
Yes, Banfield Pet Hospital in Easley is near PetSmart, a pet store offering pet products and services that can complement your pet's health care visits at Banfield.
Are there dining options near Banfield Pet Hospital for customers waiting during appointments?
Yes, nearby dining options include Cocobowlz Easley (a smoothie and juice bar), Poke Bros (Hawaiian seafood restaurant), Jersey Mike's Subs, and Five Guys burger restaurant, among others.
What shopping locations are close to Banfield Pet Hospital where customers can shop while visiting?
Nearby shopping includes Kohl's, Marshalls, Vans, SEPHORA at Kohl's, Academy Sports + Outdoors, and Walmart Easley, offering a variety of departments from clothing to sporting goods.