Banfield Pet Hospital® - Easley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, compassion, and genuine care for pets.
Customer Service
While some reviews highlighted excellent customer service, others pointed out issues with front desk staff and communication.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that services were overpriced and that the wellness plan was not beneficial.
Mixed Experiences
Reviews varied widely, with some customers reporting excellent care and others sharing negative experiences, particularly regarding misdiagnoses and unprofessional behavior.
JA
Julie Ann
Feb 8, 2026
5.0
I visited Banfield in Easley today. It was my first time there. Normally I go to the Banfield in Greenville on Woodruff Road. Thank you to Alex for getting me a same day appointment. She was extremely helpful and I really appreciate it. Everyone was really nice (Alex, Latoya and Dr White) and they were very compassionate in making sure my pet was cared for. I look forward to returning and meeting Dr Farmer and Dr Bennett.
AD
Amanda Drake
Jan 28, 2026
5.0
Amazing care. Everyone here is kind and knowledgeable. They have an awesome wellness plan to help with costs as well.
CL
Cassie Long
Jan 21, 2026
5.0
Latoya was really patient and sweet and Doc was extremely nice! Thanks
JT
jaz terrell
Jan 7, 2026
1.0
Horrible BANFIELD…front desk staff is incompetent—rude, lack basic customer service. This location DOES NOT care about pets. For some reason, they question you about the tiniest things and want to run everything through the office manager. Which is NOT the vet! Extremely ODD—
DW
Danielle Wingo
Dec 31, 2025
5.0
The team and vets at Banfield in Easley have been amazing! We have a large GSD rescue pup that is a high maintenance guy and can be a handful when going to the vet. Banfield has been understanding and accommodating to ensure he gets the care that is needed without causing undo stress. Can’t thank them enough!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Easley?
Banfield Pet Hospital in Easley is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 7 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
Banfield Pet Hospital does not offer emergency care services. However, during hospital hours, you can call for urgent care advice, and they can refer you to an emergency hospital or specialist if needed. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is an annual plan that automatically renews unless paid in full at enrollment.
Can I get veterinary advice remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support from a veterinarian through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital Easley?
You can schedule an appointment online through Banfield's website or use their app available on the Apple App Store or Google Play. The hospital requires appointments for visits.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan members to get care from home.
Is Banfield Pet Hospital located near any pet stores where I can shop for pet supplies?
Yes, Banfield Pet Hospital in Easley is near PetSmart, a pet store offering pet products and services that can complement your pet's health care visits at Banfield.
Are there dining options near Banfield Pet Hospital for customers waiting during appointments?
Yes, nearby dining options include Cocobowlz Easley (a smoothie and juice bar), Poke Bros (Hawaiian seafood restaurant), Jersey Mike's Subs, and Five Guys burger restaurant, among others.
What shopping locations are close to Banfield Pet Hospital where customers can shop while visiting?
Nearby shopping includes Kohl's, Marshalls, Vans, SEPHORA at Kohl's, Academy Sports + Outdoors, and Walmart Easley, offering a variety of departments from clothing to sporting goods.
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