Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Columbia (Harbison) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
232 reviews
5 stars
138
4 stars
34
3 stars
10
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their compassion and care towards pets, highlighting their dedication and kindness.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including long wait times, difficulty scheduling appointments, and unhelpful front desk staff.
Pricing Concerns
Customers expressed dissatisfaction with pricing, describing services as overpriced and feeling pressured into unnecessary treatments.
Appointment Accessibility
Numerous reviews noted challenges in securing timely appointments, with some customers frustrated by the lack of availability and long wait times.
Mixed Experiences
While many customers had positive experiences, others reported significant issues, leading to a divide in overall satisfaction.
- VTValerie TuckerOct 6, 20255.0They honestly care about our many pets.
- ASAshley SteigerwaldSep 21, 20255.0Dr. Thomas was super helpful with our delicate appointment.
- SSSteveSep 10, 20254.0The check/out is not friendly to disabled people and takes too long.
- LDLoretta DOWNINGSep 3, 20255.0I absolutely love the Dr. Thomas and the staff they Do a great job taking care of Katie
- BSBeautiful StarJul 31, 20251.0THE ONLY THING THAT MATTERS IS MY FUR BABY’S VISIT/New Client ALERT ‼️ IT TOOK ANOTHER SOLAR ECLIPSE FOR THE FRONT DESK ASSOCIATES TO SHUT UP AND INSERT CUSTOMER SERVICE ! Needless to say I might not return at this point! The vet and assistant were ok. Talk about doggy breath - it wasn’t mine/my fur baby’s 😂
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Columbia (Harbison) offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, DNA testing, spay/neuter, end of life care, and more.
Does Banfield Pet Hospital offer emergency care?
No, Banfield does not provide emergency care. They offer urgent care advice during hospital hours and can refer to emergency hospitals or specialists if needed. Outside hours, visit a local emergency hospital.
How can I book an appointment at Banfield Pet Hospital Columbia?
You can schedule an appointment online through Banfield's website or app, or by calling their main phone number. Appointments are required.
What are the working hours of Banfield Pet Hospital in Columbia (Harbison)?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care with exams, vaccinations, diagnostics, nutrition and dental care consultations. They automatically renew annually and are not insurance but offer discounts on treatments.
Can I get veterinary care remotely from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app to get 24/7 remote general pet care advice and triage support.
Where is Banfield Pet Hospital located in Columbia (Harbison)?
It is located at 246 Harbison Blvd, Columbia, SC 29212, United States.
Are there any pet stores near Banfield Pet Hospital in Columbia (Harbison)?
Yes, PetSmart is nearby, providing pet supplies and services, which can be convenient for picking up needed pet products during your visit to Banfield.
What are some nearby amenities customers can find near Banfield Pet Hospital?
Nearby are shopping options like Michaels Stores and Kirkland's, beauty services such as Brazilian Wax and Spa and Star Nails, plus eateries like Honey Baked Ham. Customers can combine pet care with shopping or dining.
Are there recreational options near Banfield Pet Hospital in Columbia?
Yes! Urban Air Adventure Park for family fun and Planet Fitness for workouts are close, allowing you to enjoy recreation before or after your pet's visit.