Banfield Pet Hospital

4.0
234 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Columbia (Harbison) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
246 Harbison Blvd, Columbia, SC
29212, United States

Hours

Reviews

4.0
234 reviews
5 stars
140
4 stars
34
3 stars
10
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their friendliness, compassion, and the quality of care provided to their pets.

Customer Service Issues

Several reviews highlighted problems with customer service, including long wait times, difficulty scheduling appointments, and unhelpful front desk staff.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that services were overpriced and that the wellness plan was not worth the cost.

Mixed Experiences

While many customers had positive experiences, others reported serious issues with care and communication, leading to a lack of trust in the facility.
  • MF
    Marquis Flowers
    5 days ago
    5.0
    Fast friendly staff, very pleased with the care they provided. Already telling people about them. Good work ladies!
  • RJ
    Rodney Brock Jr
    Dec 10, 2025
    5.0
    Great staff, Great Doctors. They take great care of my fur baby.
  • VT
    Valerie Tucker
    Oct 6, 2025
    5.0
    They honestly care about our many pets.
  • AS
    Ashley Steigerwald
    Sep 21, 2025
    5.0
    Dr. Thomas was super helpful with our delicate appointment.
  • SS
    Steve
    Sep 10, 2025
    4.0
    The check/out is not friendly to disabled people and takes too long.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.