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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Anderson Northlake provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
87 reviews
5 stars
74
4 stars
3
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3
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1 star
7
- AHAustin HopeDec 15, 20251.0I’m not sure if this vet is an activist or just lazy. We had an appointment to have our puppy’s ears cropped and after making up an ungodly number of excuses as to why he couldn’t do it he just refused to do it. ALSO they give dogs dental stix at this vet. DO NOT LET YOUR DOG HAVE THESE. Dental stix are not good for dogs and I wouldn’t be surprised at all if that were the cause of many of the dog deaths at this clinic.
- KVKiarra VacekDec 10, 20255.0great experience with the team! all very sweet and very helpful. as a first time pet owner they make me feel comfortable and confident after leaving my appointments.
- MBMichael BewleyNov 24, 20251.0Our family recently lost our dog after 13 years of loyal care, and our interaction with Banfield Pet Hospital in Anderson, SC, during this difficult time was disappointing. After our dog was euthanized, we attempted to cancel the pet health insurance we had maintained for over a decade. The process was surprisingly difficult. The online cancellation system was not user-friendly, and speaking with the receptionist did not resolve the issue. My wife and I are joint account holders, yet when I called, I was told only she could authorize the cancellation—even though the same card they had billed every month for the last 13 years was on file. This was the same card they were already scheduled to bill the following month again. But to cancel, I was required to “authorize” the very card they had been charging without issue for over a decade. When I asked to speak with a manager, the receptionist was unwilling to connect me. I then offered to use my own card to resolve the matter, but I was told I’d need to be transferred to another department for a separate card-authorization process. The entire experience was unnecessarily frustrating. We assumed that canceling after euthanasia would be straightforward. Instead, we were informed that the Wellness Plan operates strictly on a 12-month contract, and we were still responsible for the prorated remainder—an additional $109.90. After 13 years of consistent payment and loyalty, this final charge felt disheartening. For anyone considering their services, be aware that even in the event of euthanasia, cancellations are tied to the contract cycle. It’s an unfortunate policy that adds financial frustration to an already emotional situation.
- CMCyaira McClellanNov 20, 20251.0Worst experience EVER!!!!! Scheduled an appointment online drive all the way from Spartanburg just for them to turn me away. NEVER AGAIN!!!!
- GEgail echolsNov 19, 20254.0A great place to take your dog for medical use. The people are great. This is my little fur baby.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital Anderson Northlake's operating hours?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM and on Saturday from 7:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital Anderson Northlake provide emergency care services?
No, the hospital does not provide emergency care but offers urgent care advice during hospital hours. For emergencies outside those hours, customers should contact their local emergency hospital.
What types of preventive pet health care services are offered?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of preventive care.
What is the Optimum Wellness Plan and how does it work?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition and dental consultations. It is a subscription plan that automatically renews yearly and does not cover treatments for unpredictable conditions, though discounts apply.
Can I pay for the Optimum Wellness Plan monthly?
Yes, payment can be spread over 12 months via automatic withdrawals or credit card payments, making budgeting easier. Full payment upfront is also an option.
What appointment types does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments for convenience, and Virtual Visits for Optimum Wellness Plan members that allow care from home.
Is Banfield Pet Hospital Anderson Northlake wheelchair accessible and LGBTQ friendly?
Yes, the hospital has wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring a comfortable visit for all.
What nearby dining options can I consider when visiting Banfield Pet Hospital?
Nearby restaurants include O'Charley's Restaurant & Bar, Chick-fil-A, LongHorn Steakhouse, Chili's Grill & Bar, Taqueria El Taco, Zaxby's, It's Just Wings, and Da Vinci's Italian Restaurant, offering a variety of cuisines before or after your visit.
Where can I find pet supplies near the Banfield Pet Hospital?
PetSmart, a pet store and retail location, is nearby and can be convenient for picking up pet supplies during your pet's appointment.
Are there any nearby urgent care facilities for human medical needs close to Banfield Pet Hospital?
Yes, AFC Urgent Care Anderson, SC and AFC Urgent Care Bon Secours are walk-in clinics and medical centers nearby for urgent human health care needs while visiting the area.