Banfield Pet Hospital

Reviews

• RH

  Raylyn Haggan

  Apr 29, 2026
  5.0
  They take great care of my sweet pup Josie. I appreciate all the sweet staff.
• SP

  Stefani Payne

  Apr 29, 2026
  1.0
  I called to cancel my dogs "membership" because I couldn't afford to pay for the services any longer due to circumstances. Banfield is gonna charge me over $600 to cancel/delete my account. No. I do not recommend Banfield to anyone. I tell them about my experience.
• CY

  Cristin Yasmine

  Apr 22, 2026
  2.0
  I took my dog in today for a routine heartworm test and his ProHeart 12 injection, and unfortunately the experience was extremely frustrating. I have been to many veterinary offices over the last 8 years because we move often, and while I had previously brought another dog here without any major issues, this visit was very different. The woman at the front desk was kind, understanding, and professional, which I appreciated. However, the male staff member who brought us back to the exam room was incredibly rude. From the moment he came in, he acted as though I was bothering him simply by asking questions and trying to better understand the process. His responses felt sarcastic, dismissive, and unprofessional. My dog is sometimes protective, and I could immediately tell he was picking up on that negative energy. Because of that, I politely asked if someone else could take him to the back. Instead of handling that professionally, his attitude became even more hostile before he walked out of the room sarcastically. At that point, my dog had been left in a muzzle longer than necessary, and after no one returned, I decided to leave. What was most concerning was that no one seemed to care that we were leaving or why. As a pet owner, if a staff member cannot show basic respect and compassion toward me, it makes it very difficult to trust them with my dog’s care behind closed doors. Very disappointing experience
• UL

  Universal Lawn and Floor LLC

  Mar 5, 2026
  5.0
  Great staff!!
• AH

  Austin Hope

  Dec 15, 2025
  1.0
  I’m not sure if this vet is an activist or just lazy. We had an appointment to have our puppy’s ears cropped and after making up an ungodly number of excuses as to why he couldn’t do it he just refused to do it. ALSO they give dogs dental stix at this vet. DO NOT LET YOUR DOG HAVE THESE. Dental stix are not good for dogs and I wouldn’t be surprised at all if that were the cause of many of the dog deaths at this clinic.

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