Petco

4.3
932 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Aiken Pet Store located at 251 Fabian Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
251 Fabian Dr, Aiken, SC
29803-6504, United States

Hours

Reviews

4.3
928 reviews
5 stars
579
4 stars
200
3 stars
66
2 stars
32
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, with several positive mentions of individual employees providing excellent service.

Product Availability

Customers expressed frustration over low stock on popular items and the discontinuation of certain products.

Grooming Experiences

Grooming services received mixed reviews, with some customers praising the groomers while others reported negative experiences.

Store Cleanliness

The store is frequently noted as clean and well-organized, contributing to a positive shopping experience.

Pricing Concerns

Many customers found prices to be high and not competitive compared to other retailers.
  • SG
    Stefanie Guillaume
    2 days ago
    1.0
    Disgusted with how many Betta fish are sitting in the bowls. I counted 30! Are 30 fish really going to be sold or most likely going to die in that bowl . Come on. Do better
  • DH
    Donald Hatcher
    6 days ago
    5.0
    Found exactly what we wanted. The Retractable Leash works very well. It was a bit pricey but it appears the quality is present.
  • TL
    Terry & Lori
    Oct 29, 2025
    1.0
    After speaking with an associate in the fish department, she recommended Coralife for our coral. After one feeding it killed our coral, as well as our starfish. When I spoke with a manager regarding the issue, I was told to call later to speak with the DM Deb. And that there was nothing they could do, I would need to contact the manufacturer. The cost of the what we lost was close to or over $100. Not satisfied with the current service.
  • MS
    Mary Staubs
    Oct 19, 2025
    5.0
    I went to get a new harness for my dog and Jack (employee) was wonderful in helping me. My dog is also very shy and Jack got him to take a cookie from him and eat it. He was wonderful!
  • SI
    Sharon Intilli
    Oct 18, 2025
    2.0
    All the people at the Aiken Petco are lovely and helpful. But Corporate seems not to listen to its customers. All the products that I use over the last year (Merrick cat foods, organic cat nip) have disappeared and apparently aren't coming back. I have no reason to shop there any longer, unfortunately.

Frequently Asked Questions About Petco

Does the Petco Aiken location have a vet hospital?

No, Petco Aiken does not have a full-service vet hospital.

Does Petco Aiken offer vaccinations?

Yes, Petco Aiken provides vaccinations.