Petco

4.2
838 reviews

About

Pet StorePet supply store
Visit your Warwick Pet Store located at 300 Quaker Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
300 Quaker Ln, Warwick, RI
02886-6694, United States

Hours

Reviews

4.2
828 reviews
5 stars
475
4 stars
190
3 stars
78
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from management and employees.

Grooming Issues

Numerous complaints about grooming services indicate a lack of professionalism and poor execution, with some customers expressing dissatisfaction with the grooming results and staff attitudes.

Store Condition

Several reviews highlighted concerns about the cleanliness and maintenance of the store, with reports of dirty tanks and unhealthy animals.

Product Availability

Customers appreciated the variety of products available, but some experienced issues with stock levels and the quality of live animals.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences regarding specific staff members and the overall shopping experience.
  • CR
    Claudio Rocha
    4 days ago
    5.0
    Thanks for all your help Matt
  • MG
    Mily Givens
    Nov 10, 2025
    5.0
    Friendly with lots of choices!!!
  • TF
    Tammy Fabrizio
    Oct 29, 2025
    1.0
    Absolutely awful! Dirty tanks, dead fish. Waited for help for 20 minutes and then said forget it and walked out.
  • DW
    Darleen Warner
    Oct 29, 2025
    5.0
    Always find what I need at a reasonable price.
  • MB
    Marie B
    Sep 18, 2025
    5.0
    I enjoy shopping at the Petco on Bald Hill Road in Warwick. The staff is very pleasant and knowledgeable and if they don't know the answer to something they will find out for you and not leave you hanging. I don't think I've ever left this store without being asked at least once by an employee if I found everything I need. The sales are great and the prices are reasonable even when there isn't a sale. (I can usually find a coupon online anyway). The rewards program is well worth it, and it saves your frequently bought items so that you can get to them again if needed. My dog loves the stuffed frog, which I've had to replace more than once, so this is actually a very helpful feature. I can order it in the app and pick it up in store the next time I'm there. Online stores are convenient, but I like being able to bring my dog in to try things on him (like harnesses) since he is hard to fit.

Frequently Asked Questions About Petco

Does the Petco Warwick location have a vet hospital?

No, Petco Warwick does not have a full-service vet hospital.

Does Petco Warwick offer vaccinations?

Yes, Petco Warwick provides vaccinations.