Banfield Pet Hospital

4.2
242 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Warwick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1276 Bald Hill Rd, Warwick, RI
02886, United States

Hours

Reviews

4.2
242 reviews
5 stars
165
4 stars
30
3 stars
7
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, compassion, and professionalism in handling their pets.

Communication Issues

Numerous reviews highlighted problems with phone communication, including difficulty reaching the office and lack of timely responses.

Wellness Plans

While some customers found the wellness plans beneficial and cost-effective, others expressed frustration over hidden fees and difficulties in canceling plans.

Service Quality

There were mixed reviews regarding the quality of care, with some customers reporting excellent experiences while others described inadequate attention and care for their pets.

Facility Management

Several reviews mentioned issues with the facility being overbooked and understaffed, leading to long wait times and rushed service.
  • BA
    Barbara Azverde
    5 days ago
    5.0
    Love the staff and Dr here
  • AU
    Andrea Unger
    Nov 4, 2025
    5.0
    Kind, caring and hardworking team!
  • DB
    Danielle Bautista
    Oct 22, 2025
    5.0
    We have been taking our dog Teddy to the Banfield Pet Hospital in Warwick, RI, since 2016. We love our location! The Vets, Techs, and of course our favorite office worker, Dawn is the best! Have nothing bad to say.
  • KG
    Katrina Goddard
    Oct 9, 2025
    5.0
    I’ve been taking my cat, Harvey, to Banfield since July when he suddenly started having seizures. His care has been nothing short of incredible. Every staff member I have had the pleasure of speaking to is friendly and seems to have his best interest in mind. Today, he was particularly spicy and they were unable to complete his bloodwork but it was in his and the staff’s best interest to not even try. It was a team effort to get him in his carrier and I appreciate the effort and persistence of the staff. I don’t think he’s sorry whatsoever, but I am because he did a number on one of the staff members. I cannot express the extent of my gratitude in words alone but I am so glad I chose Banfield for his ongoing care. The OWP is an added bonus and has already saved me hundreds of dollars. I recommend this vet hospital to anyone who needs anything from preventative care to treatment of chronic conditions. Harvey is home now making biscuits and plotting how he’ll get out of his next bloodwork appointment (he won’t. We know better than to trust his sweet face again). Thank you to everyone who has been a part of his care, and especially to the staff who helped battle him today. I don’t know what I would do without all of you caring for him the way you do!
  • CL
    Christina Libby
    Oct 4, 2025
    5.0
    Very kind and caring for my little guy. Very helpful and informative when it comes to questions and concerns. Have had good visits !!!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.