Banfield Pet Hospital

4.2
244 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Warwick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1276 Bald Hill Rd, Warwick, RI
02886, United States

Hours

Reviews

4.2
244 reviews
5 stars
166
4 stars
30
3 stars
7
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion, especially during difficult times such as end-of-life care.

Staff Friendliness

Overall, customers reported positive interactions with the staff, highlighting their friendliness and willingness to help.

Communication Issues

Several reviews noted difficulties in reaching the clinic by phone and receiving timely responses, leading to frustration among pet owners.

Concerns with Wellness Plans

Some customers expressed dissatisfaction with the wellness plans, citing issues with pricing, upselling, and lack of clarity regarding services.

Quality of Service

While many praised the quality of care, there were complaints about inconsistent service and experiences, particularly regarding emergency care and follow-ups.
  • DB
    Danielle Bautista
    Dec 1, 2025
    5.0
    Thank you to all the Staff at Banfield for caring for my Teddy for a decade, but most of all thank you to Brittany and Dawn for the kindness, compassion you both have personally gave to me (Danielle Bautista). You both left a print on my heart for just something as simple as showing compassion. Losing Teddy has changed me forever, and not the fact of him getting old, but having to watch him slowly decline in 1 week of a diagnosis 😔 Thank you, Dr. Hubbard for finding the time in between your busy schedule to accommodate Teddy prior to his passing, You are so sweet, and we appreciate everything you have done to keep Teddy comfortable. I would highly recommend Banfield to anyone, because they are such kind people who treat others pets as if they were their own, and shows so much kindness to pet parents 🩷
  • JJ
    Jc
    Nov 25, 2025
    1.0
    Do not bring your pets here. They do not care. My dog just had surgery here has not been doing well and their answer is your pet your decision to bring them somewhere else because they refuse to see him because three people called out like that’s our fault. No.
  • BA
    Barbara Azverde
    Nov 19, 2025
    5.0
    Love the staff and Dr here
  • AU
    Andrea Unger
    Nov 4, 2025
    5.0
    Kind, caring and hardworking team!
  • DB
    Danielle Bautista
    Oct 22, 2025
    5.0
    We have been taking our dog Teddy to the Banfield Pet Hospital in Warwick, RI, since 2016. We love our location! The Vets, Techs, and of course our favorite office worker, Dawn is the best! Have nothing bad to say.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.