Visit your Smithfield Vetco Total Care located at 371 Putnam Pike . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Customers consistently praised the staff for their kindness, attentiveness, and genuine care for pets.
Communication Issues
Several reviews highlighted frustrations with the call center and appointment scheduling, indicating a need for improved communication.
Pricing Concerns
Multiple customers expressed dissatisfaction with pricing, feeling it was higher than expected and not transparent.
Quality of Care
Overall, many customers reported positive experiences with the quality of veterinary care provided, noting thoroughness and compassion.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service speed and staff professionalism.
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VALERIE LEE
Nov 17, 2025
1.0
Our dog suffered there from 8:30 am still 5;#0 pm. He was supposed to be first on for a tooth cleaning. An assistant called at 2:00 saying he needed 7 teeth pulled. Said 3 were real bad the other 4 not but could be real bad in a few months. At 5;30 the assistant came out and I demanded to speak with the Doctor. She brought Scooter out after I paid the $2000, where at the beginning of the day it was supposed to be $1000. They charges 110 for each toot. I asked the Doctor about the four not so bad and she said they did not have any problems yet but maybe down the road. I said the assistant said different. I told her if I got to talk to her I would not have had the other 4 extracted. I asked for water for my dog twice and the Doctor refused saying he had intravenous. Zero compassion and just a money making factory.
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Christina Berard
Oct 31, 2025
5.0
Dr. Miller and the staff are great and patient with my fur baby. He needs "special" care and they do what they can to accommodate him.
LM
Leigh Murphy
Oct 24, 2025
5.0
Dr. Rando and Dr. Fisher with diagnosing and caring for my cat, Sofia. They were kind and compassionate and addresed all of my concerns and questions.
ES
Elisha Silvia
Oct 18, 2025
1.0
For starters I booked my appointment a month in advance as it’s hard to get time off from work this time of year for them to call and tell me I had to reschedule because the dr had surgery that day, which that’s fine so they booked me for 1:30 pm that same day instead of 4:30 and while I was at work called to tell me the dr I got rescheduled for was leaving early and that if I didn’t come in by 12 that I’d have to reschedule again (which should’ve been my first red flag at the constant rescheduling considering I already confirmed numerous times for 1:30) so I get there for 12 and they were a little behind which is fine but tell me why by time the examination was over, it was roughly 1:30 (time of the original rescheduled appointment) the said doctor who was leaving early was sitting having social hour while they took lunch (like yeah everyone deserves a break but the fact they said they’re leaving early but can sit around is frustrating..
PRICES ARE OUTRAGEOUS DO NOT GO HERE
MM
Megan Miller
Oct 15, 2025
5.0
I brought a new dog to my pack to the Vetco hospital because we were worried about her being heartworm positive or having a positive fecal so we first told the nurse Shante’ what was going on and she was very understanding and help full on explain all procedures and that the ear exam would be a good idea to see what was going on with her ears! So happy we did that because she was positive for an ear infection. Then Doctor Delvecchro came in and explained everything and the dogs body condition and what were some of our outcomes if they were positive and how our life at home would be if she had a positive fecal!
After tests were done she was negative for heartworm and fecal! Just ear infection and I will definitely recommend Smithfield RI Petco hospital and clinic! Kathleen at the Clinic has helped me multiple times getting appointments and each of my small Poms all their shots with no reactions and I’m so happy to visit this location with my dogs!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Smithfield offer?
Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more with a focus on compassionate and personalized treatment.
Where is Vetco Total Care Animal Hospital located in Smithfield?
It is located at 371 Putnam Pike, Smithfield, RI 02917, USA.
What are the opening hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday to Sunday from 8:00 AM to 6:00 PM.
How can I book an appointment at Vetco Total Care Animal Hospital?
Appointments can be booked online via their reservation link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=3748.
Is Vetco Total Care Animal Hospital wheelchair accessible?
The hospital has a wheelchair accessible entrance and restroom, although seating is not wheelchair accessible.
Does Vetco Total Care Animal Hospital accept walk-ins?
Yes, walk-ins are welcome for a free healthy weight and microchip check, but appointments are recommended.
Which nearby places can I visit around Vetco Total Care Animal Hospital?
Nearby you can visit retail stores like Old Navy, Kohl's, and Target, pet stores like Petco and Just Food For Dogs, and restaurants like Uno Pizzeria & Grill.
Are there pet-related businesses near Vetco Total Care Animal Hospital?
Yes, nearby pet-related businesses include Petco Dog Training and Petco Grooming which offer training and grooming services for your pets.
What options are available for fitness or recreation close to Vetco Total Care Animal Hospital?
You can visit Orangetheory Fitness Smithfield nearby for your active life and sports club needs.
How can nearby retail stores help when visiting Vetco Total Care Animal Hospital?
Nearby retail stores like The Paper Store Of Smithfield and Sephora allow you to shop for gifts, cards, beauty supplies, or essentials before or after your pet's visit.