Petco

4.2
458 reviews

About

Pet StorePet supply storePetco
Visit your Smithfield Pet Store located at 371 Putnam Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
371 Putnam Pike, Smithfield, RI
02917, United States

Hours

Reviews

4.2
447 reviews
5 stars
293
4 stars
69
3 stars
21
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.

Cleanliness

The store is frequently noted for being clean, organized, and well-stocked, enhancing the overall shopping environment.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported dissatisfaction with the quality of grooming.

Customer Service Issues

Several customers expressed frustration with customer service, particularly regarding return policies and communication with management.

Animal Welfare Concerns

Some customers raised concerns about the sourcing of animals and the conditions in which they are kept, suggesting a preference for adoptable pets.
  • JL
    Jasmine L
    2 days ago
    5.0
    Always friendly and do a good job. Sometimes there is a wait to check out.
  • DA
    Donna A
    6 days ago
    5.0
    Great store staff. Great Vet staff. Need I say more?
  • HB
    Holly Brown
    Dec 21, 2025
    4.0
    Very clean store. Lots of great products and toys. Would love to see “adoptable” pocket pets from local rescue or shelter instead of from breeding mills. Employees very friendly and helpful.
  • JM
    J Mai
    Dec 21, 2025
    1.0
    Felt very unwelcome tonight by the cashier. Felt ignored and discriminated when others were greeted and spoken to with fill happiness before and after myself.
  • MH
    Makayla Hernandez
    Dec 4, 2025
    5.0
    Best Petco I’ve been to. We recently got a puppy, Kali(12 weeks), and so we’ve been Petco frequent flyers. The amount of different items and things available to any animal was amazing. Every worker we came into contact with was extremely pleasant and they all made sure they gave Kali some cuddles which she is learning to love slowly! They were so sweet to her and made us all feel very welcomed.

Frequently Asked Questions About Petco

Does the Petco Smithfield location have a vet hospital?

Yes, Petco Smithfield has a full-service vet hospital.

Does Petco Smithfield offer vaccinations?

Yes, Petco Smithfield provides vaccinations.