Mixed reviews on grooming quality, with some customers reporting excellent results while others experienced poor cuts and handling.
Staff Attitude
Feedback indicates inconsistency in staff professionalism, with some customers praising friendly and caring staff, while others reported rudeness and unprofessional behavior.
Customer Service
Customer service experiences vary widely; some customers appreciated the helpfulness and attentiveness of staff, while others faced issues with communication and responsiveness.
Appointment Management
Several customers expressed frustration with appointment scheduling and management, including cancellations and long wait times.
AF
Amanda Fiore
Dec 31, 2025
1.0
Dont let this place sucker you into a petco membership. Its a one year commitment which no one explains to you while signing up. You cannot cancel the monthly fee like they state when scamming you into this membership. The vet clinic did nothing to help my cat and now I'm stuck paying for something that is worthless. Should of absolutely known better than going to a place like this.
SS
Santos
Nov 26, 2025
1.0
Staff rude, unprofessional. They had me waiting for 20 mins even though I had an appointment. I ended up leaving. I will never come back to this location
AA
Allison Anderson
Nov 23, 2025
1.0
They definitely abused my dog, he was shaking when I picked him up. They cut his ear and one of the techs had her dog walking around the entire time. She was constantly yelling at the dog to sit down, it was unleashed and sniffing the other dogs that were tied up on the tables. Unprofessional and concerning. Will never go back here, save your animals the trauma! They don't do any of the items listed, all they do is shave your dog, don't even listen to the basic instructions. My friend and my dog both had their hair cut way too short, completely incompetent people.
DG
Donna Goodwin
Nov 12, 2025
5.0
Maverick is great with my dog Boston! We appreciate all the patience and attention she gets when she has her spa day there!
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Providence take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Providence do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Providence?
Petco Grooming in Providence is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How much does dog grooming cost at Petco Grooming Providence?
The cost for dog grooming varies by dog size, coat type, and services requested. It's best to contact the Petco location directly for an estimated price, as a consultation is included to discuss details and cost.
How long does a dog grooming appointment typically take at Petco Grooming Providence?
Appointment duration varies depending on dog size and requested services. An estimated completion time is provided at the start of the appointment. Express grooming service is available for an additional $12 for quicker service.
Does Petco Grooming Providence offer nail trimming services?
Yes, nail trimming is available as an a la carte service or included in grooming packages for both cats and dogs.
How can I make a reservation for grooming services at Petco Grooming Providence?
You can book grooming appointments online through their reservation URL: https://www.petco.com/webapp/wcs/stores/servlet/PetcoServicesBookGroomingView?catalogId=10051&langId=-1&storeId=10151&store_number=1825
What is the phone number to contact Petco Grooming in Providence?
You can reach Petco Grooming Providence by phone at +1 401-454-4956.
Where is Petco Grooming Providence located?
Petco Grooming is located at 585 N Main St, Providence, RI 02904-5722, United States.
Are there any veterinarian clinics near Petco Grooming Providence?
Yes, Vetco Vaccination Clinic and Vetco Total Care Animal Hospital are nearby veterinarian clinics, so customers can conveniently visit both for pet healthcare and grooming needs.
What dining options are near Petco Grooming Providence?
Nearby dining options include McDonald's for fast food, Market Cocina for Mexican cuisine, Genji for American dishes, and WFM Coffee Bar for coffee and snacks, making it easy to grab a meal before or after pet grooming.
Are there places to shop near Petco Grooming Providence for pet or other needs?
Yes, customers can shop nearby at Petco for pet products, Whole Foods Market for groceries, Jerry's Artarama for arts and crafts supplies, and stores like RadioShack and Mattress Firm, providing a variety of shopping options around Petco Grooming.