Petco Grooming

4.2
567 reviews

Hours

Reviews

4.2
552 reviews
5 stars
333
4 stars
104
3 stars
38
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming quality, with some customers reporting excellent results while others experienced poor cuts and handling.

Staff Attitude

Feedback indicates inconsistency in staff professionalism, with some customers praising friendly and caring staff, while others reported rudeness and unprofessional behavior.

Customer Service

Customer service experiences vary widely; some customers appreciated the helpfulness and attentiveness of staff, while others faced issues with communication and responsiveness.

Appointment Management

Several customers expressed frustration with appointment scheduling and management, including cancellations and long wait times.
  • AF
    Amanda Fiore
    Dec 31, 2025
    1.0
    Dont let this place sucker you into a petco membership. Its a one year commitment which no one explains to you while signing up. You cannot cancel the monthly fee like they state when scamming you into this membership. The vet clinic did nothing to help my cat and now I'm stuck paying for something that is worthless. Should of absolutely known better than going to a place like this.
  • SS
    Santos
    Nov 26, 2025
    1.0
    Staff rude, unprofessional. They had me waiting for 20 mins even though I had an appointment. I ended up leaving. I will never come back to this location
  • AA
    Allison Anderson
    Nov 23, 2025
    1.0
    They definitely abused my dog, he was shaking when I picked him up. They cut his ear and one of the techs had her dog walking around the entire time. She was constantly yelling at the dog to sit down, it was unleashed and sniffing the other dogs that were tied up on the tables. Unprofessional and concerning. Will never go back here, save your animals the trauma! They don't do any of the items listed, all they do is shave your dog, don't even listen to the basic instructions. My friend and my dog both had their hair cut way too short, completely incompetent people.
  • DG
    Donna Goodwin
    Nov 12, 2025
    5.0
    Maverick is great with my dog Boston! We appreciate all the patience and attention she gets when she has her spa day there!
  • ID
    Irma DeLeon
    Nov 2, 2025
    5.0
    Thank you Maverick. Always a great experience

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Providence?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Providence take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.