Business Details
About
Pet StorePet supply store
Visit your Providence Pet Store located at 585 North Main St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
706 reviews
5 stars
418
4 stars
131
3 stars
48
2 stars
21
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rudeness from specific employees.
Grooming Services
Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor service and unsatisfactory results.
Product Availability
Customers frequently noted issues with stock availability, particularly for specific pet foods and supplies, leading to frustration.
Veterinary Services
The veterinary department received significant criticism for poor customer service, long wait times, and unprofessional behavior from staff.
Store Cleanliness
Several reviews highlighted cleanliness issues within the store, particularly concerning the care of live animals and overall store hygiene.
- TBTwelve22 boutiqueNov 14, 20251.0I went into this Petco to buy an aquarium and some fish supplies. My son needed to use the restroom so we walk towards the giant restroom sign and the door was locked I asked an employee to use the restroom and she told me “sorry employee only” and walked away. Horrible customer service decided to not buy anything.
- LSLiz S.Nov 12, 20255.0The store manager, David, was incredibly kind and helpful and went above and beyond to help me and my cat. I am truly grateful and would recommend this store to anyone in need of pet supplies or assistance!
- JFJillian Fogarty-FriasNov 5, 20255.0Staff is friendly and I usually always can get what I came for!
- JRJeska ReyesOct 27, 20251.0Monday Morning Cashier clearly shows her dislike towards people who don’t look like her. Had her full customer service hat on for the customer ahead of me but shut down when it was my turn. No greeting No patience No customer service just straight face with complete disregard. shame on you!
- FLFengyu Cecilia LiOct 26, 20254.0The staff here are incredibly kind and genuinely love animals. They’re always ready to help — and impressively, they remember exactly what you need and which aisle it’s in, or will even walk you there directly.
Frequently Asked Questions About Petco
Does the Petco Providence location have a vet hospital?
Yes, Petco Providence has a full-service vet hospital.
Does Petco Providence offer vaccinations?
Yes, Petco Providence provides vaccinations.
Does Petco Providence offer curbside pickup?
Yes, curbside pickup is available at Petco Providence. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Providence Petco?
Hamster and guinea pig prices vary by location. Call your Providence Petco at 4014544956 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Providence sell dogs?
No, Providence Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Providence offer for pet health care?
Petco Providence provides vaccinations and has a full-service vet hospital.
Does Petco Providence offer curbside pickup and delivery services?
Yes, Petco Providence offers curbside pickup and same day delivery for eligible products.
What are the operating hours of Petco Providence?
Petco Providence is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Where is Petco Providence located?
Petco Providence is located at 585 N Main St, Providence, RI 02904-5722.
Does Petco Providence sell dogs or cats?
No, Petco Providence does not sell dogs or cats but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What types of payment are accepted at Petco Providence?
Petco Providence accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is Petco Providence accessible for people with disabilities?
Yes, Petco Providence has wheelchair accessible parking, entrances, and restrooms.
Which nearby places can I visit before or after shopping at Petco Providence?
You can visit Whole Foods Market for groceries, WFM Coffee Bar for coffee, and Market Cocina for Mexican food, all near Petco Providence.
Are there nearby veterinary clinics close to Petco Providence?
Yes, Vetco Total Care Animal Hospital and Vetco Vaccination Clinic are nearby for additional pet health care needs.
What fitness and recreation options are near Petco Providence?
Orangetheory Fitness, a gym and boot camp studio, is nearby for your fitness needs.