Petco

4.3
407 reviews

About

Pet StorePet supply store
Visit your North Kingstown Pet Store located at 1007 Ten Rod Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1007 Ten Rod Rd, North Kingstown, RI
02852, United States

Hours

Reviews

4.3
400 reviews
5 stars
249
4 stars
79
3 stars
27
2 stars
18
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and friendly service, others reported rude or unhelpful interactions.

Grooming Issues

Many customers experienced problems with grooming appointments, including cancellations, long wait times, and dissatisfaction with the grooming quality.

Store Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting it was well-stocked and clean, while others reported it being dirty and poorly organized.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues, particularly with live animals and specific pet supplies.

Pricing Concerns

Several reviews mentioned that prices were higher compared to competitors, leading to suggestions for better pricing strategies.
  • AM
    Amy McGowan
    1 day ago
    5.0
    Helpful.
  • JS
    Janice Soares
    Nov 1, 2025
    5.0
    Excellent service and they always carry the items that I am looking for my cat.
  • EV
    Evelyn Vani
    Oct 28, 2025
    1.0
    I knew I was taking a chance with PETCO and.boy was I right! Especially with the North Kingstown RI Store. We had an 8:00 grooming appointment. The door was locked, to be experienced. When someone came to the door they said they were closed. We have an 8:00 appointment we said. "Ok I'll take her" the man said. We had has vaccination papers, was not asked for. Do I need to sign anything? No was the answer. Needless to say I get a call about the paperwork and lack of signatures, I explain what happened and was told that's not what happened by the groomer! Having been through the experience...THATS WHAT HAPPENED. Petco, not having online check in LIKE OTHER STORES, I was not able to submit the needed information online. Had to drive all the way back, and PICK HER UP. This awful Petco cannot be trusted to open a door, never mind groom my dog!!
  • KT
    Kimberly Thorpe
    Sep 30, 2025
    5.0
    I appreciate the fact that PetCo has so many different options.
  • BB
    Bev
    Sep 27, 2025
    1.0
    The last couple Petcos I went to, the animals looked terrible so I made it a conscious effort to stop supporting stores that sell animals. I went in today to the NK location, as a last resort, to see if I could find some hard to find guinea pig treats my vet told me to buy. A seemingly very aggravated girl with pin straight hair, tattoos, and a septum ring asked me if needed help finding something..I took her up on the offer even tho it seemed to bother her to have to show me...before I walked away, I found her near the fish tanks to ask if there were, by chance, any more in the back and if not, when the next delivery would come in...she answered me, but you wouldve thought I asked her the most vile, insulting question you could possibly ask someone. Totally unnecessary. I think it may be time for someone to find a new job because customer service is definitely not for her. I guess this is my cue to start ordering from chewy

Frequently Asked Questions About Petco

Does the Petco North Kingstown location have a vet hospital?

Yes, Petco North Kingstown has a full-service vet hospital.

Does Petco North Kingstown offer vaccinations?

Yes, Petco North Kingstown provides vaccinations.