Petco

4.2
807 reviews

About

Pet StorePet supply storePetco
Visit your Wynnewood Pet Store located at 270 E. Lancaster Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
270 E Lancaster Ave, Wynnewood, PA
19096, United States

Hours

Reviews

4.2
794 reviews
5 stars
469
4 stars
158
3 stars
70
2 stars
27
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.

Cleanliness

Several reviews highlighted cleanliness issues, including reports of mouse droppings in the store.

Grooming Services

Grooming services received negative feedback, with multiple customers expressing dissatisfaction with the quality of grooming and service.

Product Availability

Customers noted inconsistent product availability, with some items frequently out of stock.

Store Environment

The store is generally described as clean and organized, but some customers felt ignored or unwelcomed by staff.
  • DB
    Danna Balsero
    5 days ago
    1.0
    We’ve always had good experiences at this Petco when buying food for our dog, but the grooming service was awful. We took our dog in for a bath for Christmas and gave very clear instructions. When my brother picked him up and took a picture, our dog looked exactly the same as when we dropped him off. We went back to complain and the manager was nice and offered a new haircut. Unfortunately, the second visit was just as bad. Two of the groomers were extremely rude, had a terrible attitude, and did not listen to the instructions even though I explained everything politely. After redoing the cut, they tried to charge extra, which makes no sense since we paid for a full haircut. They claimed it was only a face trim, which was not true. We will not be coming back. The grooming staff is unprofessional and refuses to take responsibility for their mistakes.
  • GJ
    Golden Jewel
    Dec 19, 2025
    5.0
    Always a friendly staff, very helpful and kind I shop at this location religiously.
  • SS
    Sar
    Dec 18, 2025
    5.0
    My go-to Petco! Love the kitties and the people here are always kind.
  • IC
    Isaac C
    Dec 15, 2025
    1.0
    I went to buy wet food for my dog which I came to find was on sale through an online ad. Went in to buy it and it was $10 more than it was supposed to be. After seeing this on the receipt I asked the cashier (Andrew) if they price matched themselves online since I figured Petco’s prices would automatically be consistent. He replied that I would have had to shown him before the transaction in a highly annoyed tone. I then asked if we could re-run the transaction because it was a significant price discrepancy to which he said no because there were people in line. I shop at Petco specifically because the customer service. 15+ years I have shopped here but if this is how customer service is going down moving forward I’ll be taking my business to Amazon where every single product is cheaper. Super deceptive business practice plus terrible customer service is a recipe to lose loyal customers.
  • MM
    Mala Michael
    Dec 9, 2025
    5.0
    I think I have been going to Petco since their first building in Bryn Mawr so more than 20 years. I like the fact that they have products other than food like carriers pet dishes etc. When I used to have dogs I loved their grooming salon.

Frequently Asked Questions About Petco

Does the Petco Ardmore location have a vet hospital?

No, Petco Ardmore does not have a full-service vet hospital.

Does Petco Ardmore offer vaccinations?

Yes, Petco Ardmore provides vaccinations.