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Petco

4.3
(994 reviews)

Business Details

(610) 266-4212

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Whitehall. Visit your local Petco at 2621 Macarthur Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Whitehall Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2621 Macarthur Rd, Whitehall, PA
18052, United States

Hours

Reviews

4.3
994 reviews
5 stars
603
4 stars
228
3 stars
83
2 stars
28
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising helpfulness and friendliness, while others report rude or unprofessional behavior.

Grooming Services

Grooming experiences are mixed; some customers are very satisfied with specific groomers, while others report poor treatment and issues with their pets.

Product Availability

Customers express frustration over stock issues, particularly with specific pet foods and fish supplies.

Store Cleanliness

The store is generally reported as clean, but there are concerns about pest control and the treatment of animals in enclosures.

Pricing Concerns

Many customers find prices to be high and express disappointment over the lack of price matching.
  • PB
    Pamela Bennington
    Feb 17, 2026
    5.0
    Good prices. Help and friendly staff
  • CL
    Cindy Lou Lapp
    Feb 13, 2026
    1.0
    I will not to to this pet ever again. I went there to purchase items for betta fish and the sales associate was rude and dismissive. I ended up just walking out.
  • CW
    Catherine White
    Feb 6, 2026
    3.0
    The cashier that worked there was very helpful. But they didn't have the right type of waterproof boots for my dogs leg. We need a full boot to go to her knee to cover her soft cast when we take her out in the rain or snow
  • CJ
    Christine Jones
    Feb 1, 2026
    5.0
    Clean store, friendly staff. Has everything I needed.
  • MR
    Megan Ramirez
    Jan 12, 2026
    1.0
    I gave petco corporate 2 weeks to resolve this issue and I've been very patient. The day after christmas, my family of 4 stopped in at this location to purchase some fish and a hamster for our 7 and 9 year old. We were assisted by Jennifer, and she had an attitude from the very beginning. She tried to upsell us a 20 gallon tank for 2 fish. Then she told my husband and 7 year old autistic son that due to us having a smaller tank, the fish might die and they would not offer an exchange. After having the 2 fish we selected, Jennifer then (with attitude in hand) came to get us our hamster for our 9 year old daughter. She asked the type of cage and size as she was opening the cage to box up the hamster. She then also tried to AGAIN get us to purchase a 20 gallon cage for our hamster. She looked at my daughter and I and said, "well if you keep the hamster in that type of cage, it might get trapped between the metal grates and DIE. she said that to a 9 year old. I told her that was inappropriate to say to my daughter. Then she closed up the cage and refused the sale because I said that. Both of my kids began to cry and she just walked away. As we were going to pay for our fish we saw her leaving. So my assumption is she wanted to leave and we were preventing her from that. I asked for her manager and she said she WAS the manager. Literally awful heartless people here. I did call the number provided. I did file a complaint but nothing has been done. Now I'm hoping to let others know of the employees they let run this store.

Frequently Asked Questions About Petco

Does the Petco Whitehall location have a vet hospital?

No, Petco Whitehall does not have a full-service vet hospital.

Does Petco Whitehall offer vaccinations?

Yes, Petco Whitehall provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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