Petco

4.3
984 reviews

About

Pet StorePet supply storePetco
Visit your Whitehall Pet Store located at 2621 Macarthur Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2621 Macarthur Rd, Whitehall, PA
18052, United States

Hours

Reviews

4.3
976 reviews
5 stars
591
4 stars
226
3 stars
81
2 stars
28
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers reported rude or unhelpful interactions, while others praised friendly and knowledgeable employees.

Cleanliness

The store is generally reported as clean, but there are concerns about animal enclosures and pest issues.

Grooming Services

Grooming experiences vary widely; some customers are very satisfied, while others reported poor treatment of pets and unprofessional behavior.

Product Availability

Customers noted a good selection of products, but some experienced stock issues and high prices.
  • GT
    Garry Tapler
    3 days ago
    5.0
    Questions were answered and the check out person was friendly and respectful. Thank you
  • MR
    Megan Ramirez
    Dec 26, 2025
    1.0
    Came to get my son a fish and attempting to get my daughter a hamster and Jennifer had the worst attitude ever, and apparently is the manager. She spoke inappropriately to my daughter and made my son cry.
  • CR
    Chris Rucco
    Nov 29, 2025
    5.0
    Love their house food brand. My cats and dogs do not have any reactions to it.
  • VN
    Val Ned
    Nov 13, 2025
    1.0
    Grooming salon didn’t pick up and wasn’t staffed during advertised hours when I went for a walk in service.
  • AB
    Angel Blandon
    Oct 22, 2025
    1.0
    Yesterday I was at this place, I arrived at night and a girl helped me, I don't remember her name but she was black-haired with tattoos, she helped me with such an arrogant and overbearing attitude the whole time, because of my level of English I answer slurred and she was always rolling her eyes, I was going with the idea of ​​adopting a hamster, she gave me the information and everything about the cages, I asked her about one that is for beginners and is colorful, which she did not agree to sell me so I could take my hamster, then she asked me why they have a cage for sale if they don't want to sell it to you? Why did I make the process of adopting a hamster so complicated when I already had the necessary information and already had things ready at home. If PETCO is reading this, I want them to take action and know that with customer service like this, what they do is lose customers.

Frequently Asked Questions About Petco

Does the Petco Whitehall location have a vet hospital?

No, Petco Whitehall does not have a full-service vet hospital.

Does Petco Whitehall offer vaccinations?

Yes, Petco Whitehall provides vaccinations.