Visit your Whitehall Pet Store located at 2621 Macarthur Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customers reported ongoing pest problems, including infestations affecting food products.
Customer Service
Mixed reviews on customer service; some employees were praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Grooming Services
Grooming services received positive feedback, particularly for specific groomers, but there were also complaints about handling and management issues.
Store Cleanliness
The store was generally noted for being clean, though some customers reported concerns about animal care and pest issues.
Product Availability
Customers expressed frustration over stock availability and pricing, with some items frequently out of stock or considered overpriced.
VN
Val Ned
Nov 13, 2025
1.0
Grooming salon didn’t pick up and wasn’t staffed during advertised hours when I went for a walk in service.
BR
Bryan Remaly
Oct 22, 2025
1.0
This location has an ongoing pest control problem. If you see little moths, worms, or cocoons on the bags of food you purchase…BEWARE! These are Indian Meal Moths and they WILL infest your house. They try to place the blame on the pet food manufacturers, but if you closely inspect any brand of their large bags of dog kibble, you’ll likely find these pests. I have notified Petco management multiple times over the course of months and nothing has been done. Unfortunately I no choice but to notify the Department of Agriculture.
AB
Angel Blandon
Oct 22, 2025
1.0
Yesterday I was at this place, I arrived at night and a girl helped me, I don't remember her name but she was black-haired with tattoos, she helped me with such an arrogant and overbearing attitude the whole time, because of my level of English I answer slurred and she was always rolling her eyes, I was going with the idea of adopting a hamster, she gave me the information and everything about the cages, I asked her about one that is for beginners and is colorful, which she did not agree to sell me so I could take my hamster, then she asked me why they have a cage for sale if they don't want to sell it to you? Why did I make the process of adopting a hamster so complicated when I already had the necessary information and already had things ready at home. If PETCO is reading this, I want them to take action and know that with customer service like this, what they do is lose customers.
JH
Jo Anne Harr
Oct 10, 2025
5.0
Use the groomer Kelsey. She is so great with my collie girl. When she switch location from Emmaus to Whitehall, we followed her there. My baby won't go with anyone else, but Kelsey. I give her 10 stars.
JC
Jenny De la cruz
Oct 6, 2025
1.0
I just went to request information about a product for my dog and an employee treated me with racism just because I don't speak English well. She started making faces and didn't want to help me. This is the second time this has happened to me with them. Apparently, they are racist in this place.
Does the Petco Whitehall location have a vet hospital?
No, Petco Whitehall does not have a full-service vet hospital.
Does Petco Whitehall offer vaccinations?
Yes, Petco Whitehall provides vaccinations.
Does Petco Whitehall offer curbside pickup?
Yes, curbside pickup is available at Petco Whitehall. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Whitehall Petco?
Hamster and guinea pig prices vary by location. Call your Whitehall Petco at 6102664212 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Whitehall sell dogs?
No, Whitehall Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Whitehall located?
Petco Whitehall is located at 2621 Macarthur Rd, Whitehall, PA 18052.
What are the opening hours of Petco Whitehall?
Petco Whitehall is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Whitehall offer pet vaccinations?
Yes, Petco Whitehall provides vaccination services for your pets.
Can I get curbside pickup or same-day delivery at Petco Whitehall?
Yes, Petco Whitehall offers curbside pickup and same-day delivery for eligible products.
Does Petco Whitehall have a full-service veterinary hospital?
No, Petco Whitehall does not have a full-service veterinary hospital on-site.
Does Petco Whitehall sell dogs or cats?
No, Petco Whitehall does not sell dogs or cats, but through Petco Love and local animal welfare programs, you can meet pets available for adoption.
How can I check prices for hamsters and guinea pigs at Petco Whitehall?
Prices for hamsters and guinea pigs vary. Call Petco Whitehall at 610-266-4212 or visit their companion animal website for current pricing and availability.
Are there nearby stores where I can shop or dine before or after visiting Petco Whitehall?
Yes, nearby you can visit Macarthur Commons shopping center which includes stores like Big Lots, T.J.Maxx, Old Navy, and dining options like Domino's Pizza and McDonald's for a convenient shopping and dining experience.
Is there a nearby veterinary clinic close to Petco Whitehall?
Yes, the Vetco Vaccination Clinic is nearby if you need veterinary services beyond what Petco Whitehall offers.
What other pet-related services or stores are near Petco Whitehall?
Nearby pet-related services include another Petco store with grooming services and several shops such as DICK'S Sporting Goods that offer outdoor and pet supplies.