Business Details
About
Animal HospitalVeterinarianVeterinary Pharmacy
West Chester Veterinary Medical Center is a full service hospital that offers comprehensive pet medical services for cats and dogs in Chester County and the surrounding areas. From preventative care and surgery to physical therapy, our broad and varied service offering can meet all of your pet's health needs in one place.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
West Chester Veterinary Medical Center
1141 West Chester Pike, West Chester, PA
19382, United States
Hours
Reviews
4.3
399 reviews
5 stars
308
4 stars
23
3 stars
7
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback is mixed regarding staff professionalism, with some praising the caring nature of the vets and techs, while others report rudeness and unprofessional behavior from front desk staff.
Quality of Care
Many customers commend the thoroughness and effectiveness of the veterinary care provided, particularly by specific vets like Dr. Opielski and Dr. Rowe, while others express dissatisfaction with misdiagnoses and lack of follow-up.
Pricing Concerns
Numerous reviews highlight concerns about high prices and perceived overcharging for services, leading some customers to feel financially burdened without adequate care.
Emergency Services
The facility is noted for its ability to accommodate emergency situations, with several customers expressing gratitude for prompt and compassionate care during urgent visits.
Communication Issues
Several reviews mention poor communication, particularly regarding follow-up on test results and clarity about treatment plans, leading to frustration among pet owners.
- KTKatrina Tekavec5 days ago5.0I like Dr Opielski very much. She doesn't push expensive services that aren't necessary. She seems to really like the cats, too.
- JDJackie Davis5 days ago5.0I highly recommend coming here!! I brought my kitty Moo in for a check up & vaccine visit. Front desk staff was super helpful by calling my previous vet for records, and were very sweet! The tech & doctor were very patient, gently and calm with my baby, he was super anxious at first (he hates car rides) but no flinches during vaccine or nail clipping! They were very informative. Thank you all so much!!
- JRJan ReissNov 6, 20255.0Saw my pet very quickly, diagnosed problem and gave immediate treatment. Sooooo pleased!
- CFCynthia FooreSep 18, 20251.0If I would give it a zero, I would. Rude front staff and prices that will make you take out a HELOC for care. A rescue called for a reference and in spite of haing my pets there every few months for something ( and giving them any thousands of dollars), the secretary gave inaccurate information. AVOID at all cost. Do not expect assistance from the manager. I do like the Vets and the techs but this is corporate medicine at it's lowest. If you like rudeness , inaccurate care because of an ever rotating staff, this is your place. Updated: The staff are making a public attempt to alter facts. To be clear, the center did not have permission to release any information to this particular rescue and that is a verifiable fact. If you want a center that values a CYA mentality and shares inaccurate information, this is the place. The manager is quoted as saying directly ' you don't know what I know' suggesting she has inside knowledge and was not transparent. You offered no apology privately and indeed were condescending and refuted the information given by your staff that I had directly quoted. After twenty years with this practice, it's time to move on to a more professional establishment.
- BSBritt StantonSep 17, 20255.0My new favorite vet, I took my dog because he was sick and he has had this problem before , they treated him and his symptoms stopped immediately after I gave him his first dose of meds, The vet's physical examination was so thorough I'm thinking please don't find anything else wrong Lol! I have an older dog so I expect problems. I will be taking my dog here exclusively the front desk staff was very welcoming and personable and even though I was new I got an appointment right away. I 100% recommend this place.
Frequently Asked Questions About West Chester Veterinary Medical Center
What types of pet medical services does West Chester Veterinary Medical Center offer?
They provide comprehensive medical services including preventative care, surgery, and physical therapy for cats and dogs.
Where is West Chester Veterinary Medical Center located?
It's located at 1141 West Chester Pike, West Chester, PA 19382, USA.
What are the operating hours of West Chester Veterinary Medical Center?
The center is open Monday through Friday from 8:00 AM to 8:00 PM and closed on Saturdays and Sundays.
Does the veterinary center require appointments?
Yes, appointments are required to visit the center.
Is the West Chester Veterinary Medical Center accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms.
How can I book an appointment with West Chester Veterinary Medical Center?
You can book online at https://westchestervetmedcenter.com/site/book-online.
What is the main contact phone number for West Chester Veterinary Medical Center?
The main phone number is +1 610-696-8712.
Are there any dining options near West Chester Veterinary Medical Center?
Yes, nearby dining options include West Chester Diner and PrimoHoagies West Chester, great for a meal before or after your visit.
Is there a bank near West Chester Veterinary Medical Center in case I need financial services?
Yes, Santander Bank and United Check Cashing are nearby to help with any financial needs.
What other veterinary services are available close to West Chester Veterinary Medical Center?
Nearby veterinary services include Stephanie DVM Finley Ccrt and West Chester Veterinary Rehabilitation Specialty Center, useful for specialized pet care.