West Chester Animal Hospital

4.4
152 reviews

About

Animal HospitalVeterinarianEmergency Veterinarian Service
West Chester Animal Hospital is a full-service hospital, offering medicine, surgery, dentistry, radiology, and pediatric and geriatric consults. We see primarily dogs and cats, both for well care and for medical and surgical problems. We're a full se

Location

West Chester Animal Hospital
1140 Pottstown Pike, West Chester, PA
19380, United States

Hours

Reviews

4.4
152 reviews
5 stars
116
4 stars
16
3 stars
2
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and understanding, especially during difficult times with their pets.

Experienced Staff

The veterinarians and staff are frequently described as knowledgeable and experienced, with long-standing relationships with clients.

Communication Issues

Some reviews highlighted problems with communication, particularly with the front desk staff, leading to frustration among clients.

Mixed Grooming Experiences

While many customers were satisfied with veterinary services, there were complaints regarding grooming services, including mishandling and poor communication.

Long Wait Times

Several customers noted long wait times for appointments, which can be stressful for pets and owners alike.
  • SD
    Stephanie Dahne
    Dec 24, 2025
    5.0
    I have been using Dr Perkins and her staff since 1994. We are on our fifth dog. Dr Perkins and the other Drs are knowledgeable in all aspects of pet care. They work with the owners in all aspects of the animals care. I have used the boarding facility's as well I have always been happy with the boarding care as well.
  • PT
    Pamela Todd
    Jul 29, 2025
    5.0
    I've been going here since it was Dr. Harvey and that was back in the 70s. Brenda and her staff are all excellent Vets and compassionate and knowledgeable in dealing with your pets. Highly recommend.
  • CG
    Cathy Gabrielsen
    Jul 21, 2021
    5.0
    I have been taking my dogs and cats here for years and I am go grateful for the incredible care, as well as the love and attention they give my fur babies. Dr Perkins and the team of staff at WC Animal hospital is amazing, and has always been kind and responsive to every need my pets have had. Dr Perkins was there with us when we had to suddenly put our dog Dolly down and has been an Angel to my dog Miles who has needed some serious attention. Just knowing she is there for us is so comforting. The doctors call and follow up with genuine concern and the front desk staff rocks! They too offer compassion and concern whenever they answer the phone and I have called a lot:)
  • TD
    Tina DePrisco
    Jan 13, 2021
    5.0
    West Chester Animal Hospital has been our trusted Vet for almost 10 years. I specifically want to shout out Dr. Perkins, she is so caring and goes the extra mile for your pet. You know you are in good hands when your Dr. calls first thing in the morning to check on your dog and is genuinely happy to hear good news and says she can "check her off her worry list for the day". The staff is always helpful and we appreciate the good care you all have given both our dogs!
  • PB
    Pat Bove
    Aug 3, 2020
    2.0
    I called three times....first time hung up after two minutes, second time said to call back in several minutes, third time waited over six minutes. They are not. taking any new pets....they need to improve their front desk service.....very discouraged.....I have two shelter pets who could use a vet place that offers vet service, grooming and boarding. I will not recommending this place to anyone....teacher of 43 years and a hospital volunteer for 12 years....lots of contacts....

Frequently Asked Questions About West Chester Animal Hospital

What types of animals does West Chester Animal Hospital primarily care for?

West Chester Animal Hospital primarily cares for dogs and cats, providing both well care and medical and surgical treatments.

What veterinary services are offered at West Chester Animal Hospital?

The hospital offers complete medical, surgical, diagnostic, dental services, as well as pediatric and geriatric consults for small animals, including boarding and grooming.