Banfield Pet Hospital

4.2
15 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1115 West Chester Pike, West Chester, PA
19382, United States

Hours

Reviews

4.2
15 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • DR
    Dana Rutledge
    5 days ago
    5.0
    Thank you Meg! You have been so thoughtful and helpful with my little chihuahuas and I totally appreciate you!
  • DC
    Diane Campanile
    Dec 2, 2025
    1.0
    Despite being initially pleased we canceled (still have to pay $98 a month until April 2026!) coverage because the vet we liked left, staff turnover was not acceptable, office would close during hours of operation and additional fees at time of service made "coverage" questionable. The staff were nice, clearly management is the issue. We are returning to traditional veterinary office.
  • SJ
    Sumeet Jain
    Oct 8, 2025
    1.0
    Tom Garg is so unprofessional. His lack of manners and obstinate behavior is a turn off. Don't waste your time.
  • VE
    Vikki Edmond
    Sep 15, 2025
    5.0
    The staff and Dr. Jaekle are incredible. They make us feel welcome and treat our dog like he’s part of the family. Bentley loves the extra treats he gets when he’s good for his appointment. Highly recommend!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.