Banfield Pet Hospital® provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Tom Garg is so unprofessional. His lack of manners and obstinate behavior is a turn off. Don't waste your time.
VE
Vikki Edmond
Sep 15, 2025
5.0
The staff and Dr. Jaekle are incredible. They make us feel welcome and treat our dog like he’s part of the family. Bentley loves the extra treats he gets when he’s good for his appointment. Highly recommend!
AA
Andrew
Mar 10, 2024
5.0
Very friendly and helpful staff. Explained everything and detail and sincerely care about your pet.
CU
Cortnee Utsey
Dec 26, 2023
5.0
This location is new and it was my puppy’s first time to a vet in general. The staff was very friendly and gentle with my puppy. It was an hour drive for me as they were the closest location to me that had available spots left after Christmas, but I will be coming back for the rest of his vaccinations. The doctor and tech were great with answering all of our questions.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hours of operation for Banfield Pet Hospital in West Chester?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency services but can provide urgent care advice during hospital hours and refer to emergency hospitals if needed.
Can I schedule an appointment at Banfield Pet Hospital online?
Yes, you can schedule an appointment online through their website or mobile app.
What preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, dental care, nutrition consultations, and more, designed for preventive pet care.
Are there options for virtual veterinary care at Banfield?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Where is Banfield Pet Hospital located in West Chester?
It is located at 1115 West Chester Pike, Ste 2A, West Chester, PA 19382.
Is Banfield Pet Hospital near any banks for convenient errands?
Yes, Banfield is close to several banks including S&T Bank and DNB First, allowing you to conveniently handle banking needs during your visit.
What dining options are nearby Banfield Pet Hospital in West Chester?
Nearby, you can visit Applebee's Grill + Bar, Applebee's sports bar, and Wayback Burgers for casual meals before or after your pet's appointment.
Are there any pet-related services close to Banfield Pet Hospital?
Yes, PetSmart Grooming is nearby, offering grooming and pet training services complementing your veterinary care experience.