Brand Certified
Banfield Pet Hospital
4.3(17 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1115 West Chester Pike, West Chester, PA
19382, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(610) 314-4850
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.3
17 reviews
5 stars
14
4 stars0
3 stars0
2 stars0
1 star
3
- SWSamantha WatersJan 20, 20265.0Had a wonderful first time visiting Banfield today! The team at the West Chester office is so lovely- especially Jenna and Dr. Crimmin, who were both very kind and helpful. It’s clear they all took great care of my girl. It was a little anxiety-inducing having to switch to a new vet hospital due to an upcoming move, but I truly feel confident I made the right decision in choosing Banfield! I am so happy with my experience, and I cannot recommend this location enough :)
- DRDana RutledgeJan 8, 20265.0Thank you Meg! You have been so thoughtful and helpful with my little chihuahuas and I totally appreciate you!
- DCDiane CampanileDec 2, 20251.0Despite being initially pleased we canceled (still have to pay $98 a month until April 2026!) coverage because the vet we liked left, staff turnover was not acceptable, office would close during hours of operation and additional fees at time of service made "coverage" questionable. The staff were nice, clearly management is the issue. We are returning to traditional veterinary office.
- SJSumeet JainOct 8, 20251.0Tom Garg is so unprofessional. His lack of manners and obstinate behavior is a turn off. Don't waste your time.
- VEVikki EdmondSep 15, 20255.0The staff and Dr. Jaekle are incredible. They make us feel welcome and treat our dog like he’s part of the family. Bentley loves the extra treats he gets when he’s good for his appointment. Highly recommend!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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