Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Washington provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
230 reviews
5 stars
158
4 stars
22
3 stars
13
2 stars
12
1 star
25
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers frequently praised the staff for their kindness, compassion, and understanding during difficult times, especially when dealing with end-of-life decisions for their pets.
Friendly Staff
Many reviews highlighted the friendly and accommodating nature of the staff, making both pets and their owners feel welcome and cared for.
Communication Issues
Several customers expressed concerns about poor communication, particularly regarding follow-up on test results and appointment confirmations.
Pricing Concerns
Some customers felt that the services were overpriced compared to other veterinary options, with a few mentioning unexpected high costs for treatments.
Quality of Care
While many reviews praised the quality of care, there were instances where customers felt that the examinations were rushed or inadequate, leading to missed diagnoses.
- MCMark CottrellOct 2, 20255.0After recent kennel cough, they helped get our sweet buddy back to normal! Friendly and convenient service! -Mark C. (Washington, PA)
- TTTony TennisSep 30, 20255.0Dr. Burtner was wonderful and a breath of fresh air. She helped ease my mind about what was going on with my dog. She was able to see me on a whim and I am so appreciative of that. She is everything you want to see in a vet. Patient, kind, and knowledgeable. I can't thank you enough for seeing me and my boy <3. She deserves all the recognition and praise... and a raise! The front desk guy was the best too, i'm so sorry I forgot your name.
- BMBarbara McCulloughSep 25, 20255.0Everyone was awesome,with the treatment of Smudge,I needed the comfort they gave me,thanks again
- LHLinda HainesSep 17, 20255.0Caring and friendly care of our 3 dogs over the last several years. Would recommend.
- IIImpavidoSep 15, 20252.0Took an injured cat there once and was disappointed they didn't even check his legs for noticeable injuries because they had wrapped him in a towel. Only looked at his head. Based on my experience of going to other vets, they are overpriced.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Washington, PA?
Banfield Pet Hospital is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Washington is currently accepting new patients for quality and attentive pet health care.
What types of veterinary services are offered at Banfield Pet Hospital?
They offer a variety of services including routine vaccinations, dental and surgical care, preventive care plans, microchipping, parasite control, nutrition advice, DNA tests, spay/neuter procedures, and end-of-life care.
Can I schedule a veterinary appointment online or via an app?
Yes, you can schedule an appointment online through Banfield's website or via their mobile app available on both Apple App Store and Google Play Store.
Does Banfield Pet Hospital provide emergency services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency or specialty hospitals if needed. For emergencies outside their hours, you should contact your local emergency hospital.
What is the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition, and dental consultations. It helps budget pet health care costs through monthly payments and is not considered insurance but includes discounts on treatments.
What nearby pet-related stores or services can I visit near Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit PetSmart, a pet store offering supplies and additional pet services, perfect for picking up essentials during or after your vet visit.
Are there any convenient places to grab a coffee near Banfield Pet Hospital?
Yes, there are two Starbucks locations close by where you can enjoy coffee or a snack before or after your visit to Banfield Pet Hospital.
Where can I find nearby financial services or ATMs close to Banfield Pet Hospital?
Nearby, you can find multiple financial service locations including Citizens ATM, Citizens Supermarket Branch bank, PNC bank, and Coinme for currency exchange, making it easy to handle any financial needs during your visit.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required for visits at Banfield Pet Hospital to ensure quality and timely veterinary care for your pet.