Banfield Pet Hospital

4.2
234 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Washington provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
327 Washington Rd, Washington, PA
15301, United States

Hours

Reviews

4.2
233 reviews
5 stars
161
4 stars
22
3 stars
13
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for their kindness, compassion, and professionalism in handling their pets.

Communication Issues

Some customers reported poor communication regarding appointment confirmations and follow-ups, leading to dissatisfaction.

Pricing Concerns

Several reviews mentioned that the services were perceived as overpriced compared to other veterinary options.

Mixed Experiences

While many had positive experiences, a few customers reported dissatisfaction with the quality of care and attention to detail during visits.
  • HH
    Heather Hennen
    Jan 1, 2026
    5.0
    Thank you, Chet! Pleasant experience as always.
  • LR
    Laura Punk Richner
    Dec 17, 2025
    5.0
    Truly one of the best locations around. I drive to the 45 minutes to go to this location because of how they are with my fur babies and how they treat them. I have a location 5 minutes from my house and I refuse to go there. The Washington location by far is the best. All the doctors, vet techs and front desk staff are amazing and make you feel truly welcomed.
  • JJ
    Jessca
    Dec 3, 2025
    5.0
    The front office staff are amazing never a negative experience especially with Chet! Dr. R and Dr S are brilliant with my babies and Dr. G was so amazing with my anxious little guy. Thanks so much to all the care team in between <3
  • MC
    Mark Cottrell
    Oct 2, 2025
    5.0
    After recent kennel cough, they helped get our sweet buddy back to normal! Friendly and convenient service! -Mark C. (Washington, PA)
  • TT
    Tony Tennis
    Sep 30, 2025
    5.0
    Dr. Burtner was wonderful and a breath of fresh air. She helped ease my mind about what was going on with my dog. She was able to see me on a whim and I am so appreciative of that. She is everything you want to see in a vet. Patient, kind, and knowledgeable. I can't thank you enough for seeing me and my boy <3. She deserves all the recognition and praise... and a raise! The front desk guy was the best too, i'm so sorry I forgot your name.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.