Banfield Pet Hospital

4.1
185 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Warminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
934 West Street Rd, Warminster, PA
18974, United States

Hours

Reviews

4.1
182 reviews
5 stars
120
4 stars
16
3 stars
14
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, patience, and professionalism in handling their pets.

Customer Service

There were numerous complaints about poor customer service, including unhelpful front desk staff and issues with appointment scheduling.

Treatment Quality

Mixed reviews on treatment quality; some customers reported misdiagnoses and inadequate care, while others had positive experiences.

Pricing Concerns

Several reviews highlighted concerns about high costs and feeling pressured into unnecessary treatments or plans.

Emergency Care

Customers expressed frustration over the lack of emergency services and responsiveness during urgent situations.
  • YB
    Yanina Blank
    Dec 29, 2025
    1.0
    They almost killed my cat, he has stones in his bladder, almost 6 months and they couldn’t find it until I find a really good doctor and the other time they think that infection is a poop,avoid by any means if you care about your pet
  • AJ
    Alize Jones
    Sep 25, 2025
    5.0
    With my dog having to be out down, I can say the staff here always made him feel welcomed. Remembering his name everytime he came in and made him feel welcomed as well as I have. They sent me a card in the mail with all the medical staff signatures and a message for my dog Kryzac. Thank you all for taking care of him💖
  • KK
    Kathryn Kilcoyne
    Sep 13, 2025
    5.0
    Banfield helped me out in a pinch for my pup! I’m so grateful to Christina who was working the front desk when I needed to bring my girl in. Thank you also to the vet, I apologize for forgetting her name. You were both amazing. I’m so grateful!!
  • MD
    Meghan Devlin
    Sep 11, 2025
    5.0
    I enjoy taking my dog, Karl to Banfield. I feel that they truly care about my pet.
  • DC
    Doris Ann Craig
    Sep 10, 2025
    5.0
    Staff are great including the front desk. Easy to make an appointment. We

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.