Petco

4.1
1179 reviews

About

Pet StorePet supply storePetco
Visit your State College Pet Store located at 40 Colonnade Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
40 Colonnade Way, State College, PA
16803-2309, United States

Hours

Reviews

4.1
1,175 reviews
5 stars
598
4 stars
308
3 stars
122
2 stars
55
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.

Store Cleanliness

The store is generally described as clean and well-kept, although some reviews mention issues with unsanitary conditions and blocked aisles.

Product Availability

Customers frequently express frustration with product availability and stock levels, noting that items are often out of stock or not as advertised online.

Management Issues

Several reviews highlight concerns about management practices, particularly regarding employee treatment and responsiveness to customer inquiries.

Grooming Services

Grooming services receive mixed reviews; while some customers report positive experiences, others express dissatisfaction with service availability and quality.
  • SG
    Spencer Gavlock
    4 days ago
    5.0
    Roxy is so helpful and informative!! If you need help with your fish, or fish tank, she is the person to see! I highly recommend!
  • ML
    mariangelica luna
    Jan 4, 2026
    3.0
    This review is about the Vetco clinic. The animals need this express care! My dog needed treatment for a UTI, symptoms: not peeing for days. Normally my dog visits with Rebecca for exams, however the primary vet needed to prescribe an antibiotic. This did not happen because the front desk did not answer the phone, email the appointment schedule, or have Avon’s records present for the vet. I had to take her to the emergency vet for a simple antibiotic because of poor management. It cost an added $165 that I paid because Vetco is closed on Sundays. Avon’s records are up to date & I had the urine sample in the medical container provided by Vetco when I arrived.
  • AB
    Asher E. Brown
    Dec 24, 2025
    2.0
    The store is clean and well kept. The employees are great and I had no problem with the store whatsoever. The issue is the management. In my short time of being in the store I heard a manager yell at two different employees and that frustrates me. These employees are clearly doing a wonderful job and they should be treated as such. Employees were so helpful and kind and one named Dylan was especially helpful despite seeming very busy. I hope upper management sees this review because they need to start treating their employees better!
  • KK
    Kylie Kelley
    Dec 13, 2025
    1.0
    Sales attendant unhelpful
  • HH
    Haleigh
    Nov 28, 2025
    1.0
    I went on Black Friday around 11am and there was absolutely no help anywhere to be seen. I walked the entire store twice and there was nobody. It says they have a reptile rally happening and I had questions about a snake I was interested in. There were 2 cashiers for a few customers but no one to help out on the floor to ask about animals or any questions in general. Update: I went to Pet Supplies Plus and there was one associate with multiple people shopping and not even 5 seconds was I in the store when I was greeted and asked if I needed anything to which I was helped immediately and had my questions answered. Again, 1 employee helped me faster at a smaller chain store than a big name pet store like Petco with multiple associates presumably working the floor.

Frequently Asked Questions About Petco

Does the Petco State College location have a vet hospital?

Yes, Petco State College has a full-service vet hospital.

Does Petco State College offer vaccinations?

Yes, Petco State College provides vaccinations.