Petco

4.1
1171 reviews

About

Pet StorePet supply store
Visit your State College Pet Store located at 40 Colonnade Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
40 Colonnade Way, State College, PA
16803-2309, United States

Hours

Reviews

4.1
1,167 reviews
5 stars
595
4 stars
308
3 stars
121
2 stars
54
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are reported as rude or dismissive.

Product Quality

Concerns were raised about the health and condition of animals sold, particularly fish, with reports of poor care and high mortality rates.

Pricing Issues

Customers noted discrepancies between in-store prices and online prices, leading to dissatisfaction and requests for price matching.

Store Organization

The store is often described as cluttered with blocked aisles, making it difficult for customers to find products.

Grooming Services

Grooming services received positive feedback for quality, but scheduling issues and long wait times were also mentioned.
  • SS
    Siera Stacked
    Nov 11, 2025
    1.0
    It took me over 9 minutes to find an employee to check me out at the counter and the young girl sweeping said it was my fault I should have run the bell, which I did 3 times before finally walking around the entire the store to track down 2 rude employees
  • CC
    Cheyanne
    Nov 11, 2025
    1.0
    I went to pick up some goodies for my babies and decided to check on what ball pythons they had. Unfortunately I found 2 housed in the same enclosure. I asked the first worker I saw if I could check them out. I got the response" you can't touch them" to which I responded that's fine I only wanted to check on them.. It was clear they had no knowledge on the animals and it was extremely disappointing to witness. Do better!
  • NN
    Nicholas
    Nov 11, 2025
    4.0
    Only shop the clearance section for toys, got around 4 or 5 dog toys for under $30. Other than that I don't like the selection here and prefer pet supplies plus, or wiscoy.
  • DB
    Duke Bohlman
    Nov 6, 2025
    1.0
    I love the products, but the shipment was promised for Monday and didn't arrive until after mid-day on Thursday. I had to go to the store in town twice to buy cans because I ran out of food.
  • PP
    psufitnesschick
    Nov 6, 2025
    2.0
    Hello, I have tried to book, walk in, and arrange grooming and/or nail trim several times over the last few months. Either no one answers the phone, no one is there, or often they are closed with not warning. Just a sign on the door. This week it says "closed Monday through Thursday". This has not been helpful for me as i would like to be able to rely on some place that is often open. This Petco grooming is closed 65% of the times i try to go there. Unacceptable. Even in the case of a sick employee or another reason for outage, amangement should do better.

Frequently Asked Questions About Petco

Does the Petco State College location have a vet hospital?

Yes, Petco State College has a full-service vet hospital.

Does Petco State College offer vaccinations?

Yes, Petco State College provides vaccinations.