Northeast Veterinary Referral Hospital

Reviews

• RH

  Ryan Hertel

  Dec 23, 2025
  5.0
  Thank you Doctor Lynch and the team here for saving Oliver’s life. I’m so thankful we caught things early and got him in. The staff was professional and kept us very updated on the procedure and Oliver’s recovery. He would not have made it without their help. Thank you so much 🙏🙏
• TW

  Taryn Williams

  Dec 13, 2025
  5.0
  Thank you so much for helping our fur-baby. The staff is amazing and Dr. Sanjay is kind and compassionate. Yes, we did spend over 6 hours at the facility as we were an emergency walk-in but it is worth it for my sweet cat. Many thanks!
• CA

  chris aaron

  Nov 30, 2025
  1.0
  This place is useless. It is impossible to get an appointment at any time, which defeats the purpose of emergency care. The staff at the front desk is always short and dismissive. I was told since my cats injury wasn’t life threatening, I would have to be put on a waitlist. No problem. Except to be on that wait list, I would need to stay at the office until my cat is seen. The issue with that is the wait is between 6-10 hours and you need a large deposit just to get on the list. I don’t mind having to wait, but to tell someone the only way to be seen is to wait in their lobby for 10 hours is absurd. I would gladly take my pet home and wait for a phone call to say that there is 2 people in front of me and to make my way to the office or something to that effect. You are much better off driving a distance to get better care elsewhere
• ZA

  zack Alt

  Nov 3, 2025
  5.0
  Sadly we had to let our kitty go over the Rainbow Bridge last weekend. We and our kitty were shown great compassion and kindness. Thank you to all the people that helped us thru a difficult situation.
• LL

  Lydia

  Oct 29, 2025
  1.0
  I had a really disappointing experience with Dr. Swann at this veterinary surgeon’s office. From the start, her attitude came across as cocky and dismissive. When she asked about my dog’s weight, I explained that she eats plenty but has a naturally slender build because she’s a Frenchton. She cut me off mid-sentence and said, “Yeah, I know what a Frenchton is,” in a curt, condescending tone. It immediately set a negative tone for the appointment. She also implied that I was an irresponsible owner because some of my dog’s vaccinations were done at Tractor Supply, meaning there were no records in her system. Rather than asking for clarification, she compared my file to my previous vet’s records in a way that felt judgmental and unnecessary. My dog was then taken to the back room for her exam without me, and she became so frightened that she defecated and bit the vet - something she has never done before. That told me she didn’t feel safe, whether because of how she was handled or the energy in the room. On top of everything, I wasn’t even able to schedule the surgery we came in for. Dr. Swann said she couldn’t operate because my dog was breaking out from allergies (which I understood), but also mentioned she’s retiring soon - which made me question why she accepted us for a surgical consult in the first place. Overall, I left feeling disrespected and uneasy about how my dog was treated. I wouldn’t recommend this office for timid or anxious pets, or to anyone expecting patience, professionalism, and basic courtesy. Such a waste of money and time.

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