Petco

4.1
865 reviews

About

Pet StorePet supply storePetco
Visit your Pittsburgh Pet Store located at 976 Freeport Rd Rm A2 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
976 Freeport Rd, Pittsburgh, PA
15238-3100, United States

Hours

Reviews

4.1
858 reviews
5 stars
454
4 stars
200
3 stars
92
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the store, particularly in the grooming and fish areas.

Customer Service

While some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor quality and lack of communication.

Product Availability

Customers noted frequent stock issues and limited selection, particularly in the fish department.

Animal Care Concerns

There were serious concerns raised about the well-being of animals in the store, including reports of dead fish and inadequate care.
  • EJ
    Erich Johnsonbaugh
    3 days ago
    2.0
    I brought my dog ozzie 4 grooming and the shop was locked up and the employees couldn't get inside. I waited for approximately 45 minutes. I couldn't wait any longer, as I had my own appointments I had to go to. This is in no way a reflection on the grooming staff.They are wonderful. This however screwed my day up.
  • CG
    Chelsea Greenwald
    Dec 12, 2025
    1.0
    Absolutely disgusting! Not to even mention the one and only roll of toilet paper that looked half decent to use ended up having shit smeared on it! This is awful!
  • JJ
    johnnykov
    Dec 3, 2025
    1.0
    Holy Cow, it looks like the men’s room hasn’t been cleaned in months. There was actually dirt in the sinks!
  • LK
    Lisa Keister
    Nov 19, 2025
    1.0
    I have 2 dogs... 1 who is perfectly fine in just about any situation & 1 who has MAJOR anxiety issues. She's been through classes & is in the process of starting up with a trainer. I've been working with her a LOT myself, also. I take them to pet stores as part of her training, as opposed to Rural King, Lowe's, and places like that because the staff at pet stores usually understand dogs more than the average Joe. Most of them at least understand that, when a dog is obviously anxious & possibly even a little scared, YOU DO !NOT! WALK STRAIGHT UP TO THEM AT A FAST PACE AND SHOVE YOUR HAND IN THEIR FACE! Well.... apparently, that's not a known fact with the staff at this location. When I pulled her back from this person & said "NO", this dude HAD THE NERVE to say, "Oh, it's ok. I work here". I DO NOT CARE! BACK OFF! I had to stay as calm as possible & not tell this guy off, because me getting upset would just get my dog upset. I've been shopping at this location for a while now. In fact, I typically spend about $150 - $200 on my dogs every 2 weeks & I was thinking about just shopping here from now on (because of the convenience of the location) but never again! I will never give this location another penny. Thanks for making my job just a little harder today, Petsmart!
  • TC
    Thomas Campbell
    Sep 26, 2025
    2.0
    Two orders for I store pickup and did not pickup in time. Never refunded rewards points to the tune of $65 over those two transactions. Petco worms their way out of rewards with short windows to use and shady practices like this.

Frequently Asked Questions About Petco

Does the Petco Lincoln-Lemington-Belmar location have a vet hospital?

No, Petco Lincoln-Lemington-Belmar does not have a full-service vet hospital.

Does Petco Lincoln-Lemington-Belmar offer vaccinations?

Yes, Petco Lincoln-Lemington-Belmar provides vaccinations.