Petco

4.1
858 reviews

About

Pet StorePet supply store
Visit your Pittsburgh Pet Store located at 976 Freeport Rd Rm A2 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
976 Freeport Rd, Pittsburgh, PA
15238-3100, United States

Hours

Reviews

4.1
851 reviews
5 stars
449
4 stars
200
3 stars
93
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others mention unprofessional behavior and lack of knowledge.

Animal Care

Concerns were raised about the care of animals in the store, particularly fish and small pets, with reports of unsanitary conditions and dead animals.

Grooming Services

Grooming services received significant criticism for poor execution and lack of communication, leading to customer dissatisfaction.

Product Availability

Customers noted issues with stock levels, including being frequently out of items, although some appreciated the variety when products were available.

Store Cleanliness

While some customers praised the cleanliness of the store, others reported dirty conditions and disorganization.
  • LK
    Lisa Keister
    5 days ago
    1.0
    I have 2 dogs... 1 who is perfectly fine in just about any situation & 1 who has MAJOR anxiety issues. She's been through classes & is in the process of starting up with a trainer. I've been working with her a LOT myself, also. I take them to pet stores as part of her training, as opposed to Rural King, Lowe's, and places like that because the staff at pet stores usually understand dogs more than the average Joe. Most of them at least understand that, when a dog is obviously anxious & possibly even a little scared, YOU DO !NOT! WALK STRAIGHT UP TO THEM AT A FAST PACE AND SHOVE YOUR HAND IN THEIR FACE! Well.... apparently, that's not a known fact with the staff at this location. When I pulled her back from this person & said "NO", this dude HAD THE NERVE to say, "Oh, it's ok. I work here". I DO NOT CARE! BACK OFF! I had to stay as calm as possible & not tell this guy off, because me getting upset would just get my dog upset. I've been shopping at this location for a while now. In fact, I typically spend about $150 - $200 on my dogs every 2 weeks & I was thinking about just shopping here from now on (because of the convenience of the location) but never again! I will never give this location another penny. Thanks for making my job just a little harder today, Petsmart!
  • TC
    Thomas Campbell
    Sep 26, 2025
    2.0
    Two orders for I store pickup and did not pickup in time. Never refunded rewards points to the tune of $65 over those two transactions. Petco worms their way out of rewards with short windows to use and shady practices like this.
  • GS
    Gregg Schaffer
    Aug 31, 2025
    3.0
    Will probably be the next place to close it's doors.
  • LS
    Lily Shay
    Aug 23, 2025
    2.0
    As an animal lover, it breaks my heart to walk in there. Before I explain, I want to say I understand that Covid really messed up people keeping their jobs as well as getting jobs. My concern now, specifically the fish, I feel that if you have less workers, less time, etc you should take the amount of animals you have a way until you have more hands and money. The animals like the cats, hamsters and birds look pretty normal and healthy and taken care of well. But the first two fish I saw was stuck in a plant. I couldn’t tell if they were dead or not. But there were other ones that were in fact dead. Please don’t have fish especially saltwater fish if you don’t have the hands to take care of them 💔
  • TY
    Tiffany Y.
    Aug 20, 2025
    4.0
    This Petco is a chain retail store that sells products for dogs, cats, fish, reptiles, birds, ferrets, hamsters, and other pets. It also sells some small animals and some services such as grooming and training. I shopped here for my cats. The shelves were fully stocked with many brands. I thought that the prices were slightly high, but I found foods and catnip that my cats like. The cashier did their job well.

Frequently Asked Questions About Petco

Does the Petco Lincoln-Lemington-Belmar location have a vet hospital?

No, Petco Lincoln-Lemington-Belmar does not have a full-service vet hospital.

Does Petco Lincoln-Lemington-Belmar offer vaccinations?

Yes, Petco Lincoln-Lemington-Belmar provides vaccinations.