Banfield Pet Hospital® - North Fayette Township provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, compassionate, and caring towards their pets.
Service Quality
While some reviews highlighted excellent care and quick service, others reported issues with misdiagnosis, poor communication, and high costs.
Appointment Issues
Customers frequently mentioned difficulties in scheduling appointments, long wait times, and inconsistent availability of services.
Pricing Concerns
Several reviews expressed dissatisfaction with the pricing of services, feeling they were overpriced or not worth the cost.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing deep appreciation for the care received, while others reported negative experiences leading to a loss of trust.
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Bella Baiano
Oct 20, 2025
5.0
Staffs always so nice and welcoming every time I bring my cats, especially Nick!
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Lance Letterio
Sep 25, 2025
5.0
My 13 year old cat. Popoki, had a great appointment. She had a scheduled comprehensive exam, dental cleaning, lion cut, nail trim and vaccines. She was fully recovered from the anesthesia by the time I picked her up. Dr. Anit has always done a great job for Popoki, and is my go-to vet at Banfield Pet Hospital North Fayette Township.
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Carmen Mercurio
Sep 24, 2025
5.0
Nicest vet techs iv ever met . They were so concerned with my dogs well being, it brought such a peace and relief over me . Highly recommend Banfeild Robinson
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Marge Weiss
Sep 16, 2025
5.0
Very caring.
RG
Raquel Garcia
Sep 8, 2025
5.0
I love this Banfield, Susie at the front desk is absolutely amazing! Dr. Cedar is so knowledgeable impatient with all of my questions every time I bring My big boy in!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital in North Fayette Township offer?
Banfield provides comprehensive pet care including preventive care, vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, spay/neuter, microchipping, DNA testing, and end of life care.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and possible referrals. During off-hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays like November 26-27, December 24-25, and December 31 to January 1.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via Banfield's website or mobile app. The hospital requires appointments for visits, and there are options for in-room, drop-off, or virtual visits for those enrolled in an Optimum Wellness Plan.
What is the Optimum Wellness Plan and how does it benefit my pet?
Optimum Wellness Plans cover annual preventive care such as exams, vaccines, dental care, and nutrition consultations. They renew annually and can be paid monthly or in full, facilitating budgeting of essential pet health care.
Does Banfield offer online or virtual veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat on the Banfield app.
Are there pet supply stores near Banfield Pet Hospital?
Yes, several PetSmart locations are nearby offering pet supplies, training, and services, making it convenient to combine veterinary visits with shopping for pet products.
What dining options are available near Banfield Pet Hospital?
Nearby dining includes fast food options like Burger King and Jimmy John's, as well as restaurants such as Buffalo Wild Wings and El Campesino, which can be convenient before or after your pet's visit.
What other services or shops can I find near Banfield in North Fayette Township?
Near Banfield Hospital, you can find automotive services like Monro Muffler Brake & Service, Penske Truck Rental for moving needs, beauty salons such as Smudged Hair Studio, and wellness centers like Hand and Stone Massage and Facial Spa, useful for errands or relaxation following your pet visit.
Does Banfield Pet Hospital in North Fayette Township cater to new patients and provide LGBTQ+ friendly services?
Yes, the hospital is currently accepting new patients and proudly welcomes LGBTQ+ clients, ensuring an inclusive and supportive environment for all.