Banfield Pet Hospital

4.0
456 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Fayette Township provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
420 Home Dr, Pittsburgh, PA
15275, United States

Hours

Reviews

4.0
455 reviews
5 stars
275
4 stars
70
3 stars
27
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, compassionate, and knowledgeable, providing excellent care for their pets.

Appointment Issues

Several reviews highlighted difficulties in scheduling appointments, long wait times, and inconsistent communication regarding appointments.

Cost Concerns

Numerous customers expressed dissatisfaction with pricing, feeling that services were overpriced and that the wellness plan was not worth the cost.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about mismanagement, poor communication, and negative interactions with staff.
  • CE
    Carol Evans
    Dec 11, 2025
    4.0
    At first, I was hesitant to taking my dog to a corporate veterinarian office. However, I have been so pleased with how he has been taken care of the ease of getting an appointment and the availability of multiple office. If my home office doesn’t have openings for an appointment I can always take them anywhere in the area. It’s a great service. The prices are reasonable and the staff is always knowledgeable. Kind and good to my pet.
  • BB
    Bella Baiano
    Oct 20, 2025
    5.0
    Staffs always so nice and welcoming every time I bring my cats, especially Nick!
  • LL
    Lance Letterio
    Sep 25, 2025
    5.0
    My 13 year old cat. Popoki, had a great appointment. She had a scheduled comprehensive exam, dental cleaning, lion cut, nail trim and vaccines. She was fully recovered from the anesthesia by the time I picked her up. Dr. Anit has always done a great job for Popoki, and is my go-to vet at Banfield Pet Hospital North Fayette Township.
  • CM
    Carmen Mercurio
    Sep 24, 2025
    5.0
    Nicest vet techs iv ever met . They were so concerned with my dogs well being, it brought such a peace and relief over me . Highly recommend Banfeild Robinson
  • MW
    Marge Weiss
    Sep 16, 2025
    5.0
    Very caring.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.