Petco

4.3
695 reviews

About

Pet StorePet supply storePetco
Visit your Philadelphia Pet Store located at 8500 Henry Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8500 Henry Ave, Philadelphia, PA
19128-2132, United States

Hours

Reviews

4.3
686 reviews
5 stars
428
4 stars
142
3 stars
57
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly, helpful, and knowledgeable, there were significant complaints about unprofessional behavior, particularly in the grooming department.

Grooming Services

The grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences, including unprofessionalism and lack of care for pets.

Store Cleanliness

The store was generally noted as clean and well-organized, although some reviews mentioned issues with animal care and odors.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over limited selection and stock issues.
  • RS
    Ravana C. Starks
    6 days ago
    5.0
    Excellent staff at this store; they really take care of our fur baby!
  • DF
    debbie feigel
    Jan 3, 2026
    5.0
    We had our 7 month bonded adolescent cats at the groomer to cut the nails. So quick. Five minutes and and experienced groomer. And the price was 15 dollars each. And we shopped for supplies. The staff is helpful.
  • PB
    Pete Baratta
    Jan 2, 2026
    5.0
    Easy for everything pet related
  • AR
    Aaron Royster
    Dec 21, 2025
    4.0
    Nice place
  • MP
    Madhu Pillai
    Nov 25, 2025
    1.0
    Not a great experience on our first visit to the establishment. We had our dog grooming appointment at 9am. We reached there to find the door closed even though the grooming time starts at 8. Once the door opened we walked in to a couple of employees who we not interactive and has short responses. Once we entered the grooming area we saw no one till a lady came out to tell us that our groomer had not come yet . After waiting for 29 minutes with another gentleman in a similar situation. We were told that they did not even know the contact of the groomer lady. We left with no apologies from any of the staff. Later we get a text that says ' Sorry we missed you' Did not see a smiling face this whole visit.

Frequently Asked Questions About Petco

Does the Petco Andorra location have a vet hospital?

No, Petco Andorra does not have a full-service vet hospital.

Does Petco Andorra offer vaccinations?

Yes, Petco Andorra provides vaccinations.