Banfield Pet Hospital

Reviews

• MS

  MICHAEL SAVILLE

  Feb 20, 2026
  5.0
  Everyone at Banfield is amazing.
• DC

  Dan C

  Feb 17, 2026
  2.0
  I COULDN’T EVEN UNDERSTAND THE VET HER ENGLISH WAS TERRIBLE. THEY ARE VERY EXPENSIVE AND COULDN’T EVEN DO MY ONE YEAR OLD CATS NAILS BECAUSE SHES WAS TO MEAN! NEVER HAD A VET NOT BE ABLE TO CUT MY PETS NAILS. THEY WERE SUPPOSED TO CHECK MY CATS FECAL SAMPLE FOR WORMS BUT NEVER CALLED ME BACK, I HAD TO CALL THEM AFTER 6 DAYS. MY CAT ALSO CAME DOWN WITH A VIRUS AND THE UP FOR A DAY & A HALF. I DON’T KNOW IF THIS WAS FROM BANFEILD OR NOT BUT I WOULDN’T GO THERE AGAIN. THEY’RE TO MANY REPUTABLE VETS AROUND TO OVER PAY AT THIS PLACE
• CB

  Corwyn Brown

  Feb 8, 2026
  1.0
  Horrible clinic. My dog has epilepsy and it is a constant battle with this clinic to get his refills taken care of on time. Causes us so much stress and anxiety every single time which is the opposite of what you want from a vet. Do not take your pets here unless all that’s important to you is checking off a box that they went to a vet.
• KL

  Kyle Long

  Dec 14, 2025
  1.0
  Our dog has had a wellness plan since he was a puppy. We lived in Minneapolis at the time and had great experiences with multiple Banfields--including post-surgery followup from a bad dog bite. This location has gone down hill since 2022. I took the dog on Saturday for an in-room appointment for some lameness in his back right leg. While I understand the nature of triaging emergent cases, they were definitely understaffed for the number of patients scheduled. After the initial intake by the vet tech, she spoke to the doctor. The doctor suggested x-rays, which would be about $500 after the plan discount. My dog most likely strained/pulled a muscle chasing squirrels in the backyard a week ago. We brought him in because he seemed to be plateauing in his recovery and limping more. After declining the x-ray, the doctor comes in and has prescribed an NSAID for the pain, but was much more concerned about his pododermatitis. Two topical creams and $90 later, she wants a 5-day followup for the lameness--and made it crystal clear that an x-ray would be the next step if he's still not recovered--and a 30 day follow up on the pododermatitis. The doctor also did not provide options or discuss his Despite being a loyal Banfield customer for over five years, I am cancelling my wellness plan shortly. I had my uncle, a former vet tech and still working in the field, examine Bentley's paws. I did not tell him what the diagnosis was. He was confused after examining him because the only thing he noted was neatly trimmed nails. His first thought after reading through the SOAP notes was that they mixed him up with another dog. He also was confused by offering an x-ray in the initial visit. Lastly, whomever is managing the hospital's social media--no need to tell me to reach out to corporate. I received a visit satisfaction survey and have requested a call from management.
• JC

  Jenny Clere

  Dec 3, 2025
  1.0
  I, along with my daughter we bring out kittens here. Our experiences have been awful. We both had a female doctor, I can’t recall her name, should not be a veterinarian. Doesn’t introduce herself as the doctor, super shaky hands, says she doesn’t believe in vaccines and when giving my daughters kitten a shot, the needle never went in, the vaccine went all over the kittens fur. I also don’t like when they take your pet elsewhere to give them shots. We both will need to get our kittens spayed/neutered and are not comfortable having the surgeries done at this Banfield location.

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