Petco

4.2
903 reviews

About

Pet StorePet supply storePetco
Visit your Muncy Pet Store located at 320 S Lycoming Mall Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
320 S Lycoming Mall Rd, Muncy, PA
17756-8068, United States

Hours

Reviews

4.2
896 reviews
5 stars
494
4 stars
215
3 stars
119
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.

Cleanliness

The store is frequently described as clean and well-maintained, contributing positively to customer experiences.

Grooming Services

Grooming services received mixed reviews, with some customers satisfied while others reported issues with handling and service quality.

Product Availability

Customers noted a good selection of products, but some expressed disappointment with specific items being unavailable.

Customer Service Issues

Several reviews highlighted problems with customer service, including long wait times and unhelpful staff in certain situations.
  • TS
    Tony Delsite Smith
    Dec 24, 2025
    5.0
    The store is so clean. The staff is so friendly and welcoming I love this store
  • MJ
    Mista J
    Dec 17, 2025
    1.0
    I dont believe any metals are suppose to be in fish tanks because of the toxins that release. Im not the most educated with fish and fish tanks but this is not ok...
  • RK
    Randy Knox
    Dec 12, 2025
    5.0
    I enjoyed everything that you've company has and I will definitely be coming back again.
  • BS
    Brian & Lisa Stackhouse
    Nov 25, 2025
    4.0
    Good staff, and per friendly
  • VB
    Vinicius Buiatte
    Nov 24, 2025
    1.0
    This is the second time that we have tried to get a golden retriever cleaned and groomed at this place. This time, I had an appointment at 12:30pm. I was there on time, and then was told that my dog would have to be in a crate for a couple of hours, because they were running behind schedule. I asked if I could get a later appointment so I can drive the dog back, and that way he wouldn't have to stay there. The lady was nice and agreed to do that, so she reschedule me for 3 pm. Then, at 2:40pm they called me asking if I could bring the dog after 4 pm. I asked to cancel. I drove 1 hour to Williamsport because Petco was the only place available. I postponed work duties and did everything I could to be there on time. I do not believe that this was the staff's fault, but Petco should have protocols in place to avoid this type of situation at all costs. If I have an appointment, I do not expect my dog to be waiting 2 hours or more in a crate for his grooming. Because this is the second time we have had trouble with Petco Williamsport, I will not come back, and I advise people to make sure that their dogs will not be waiting in a crate for more than a couple of minutes. If you have an appointment, they should be ready for them. This is not a cheap service, and they do not deserve that.

Frequently Asked Questions About Petco

Does the Petco Muncy location have a vet hospital?

No, Petco Muncy does not have a full-service vet hospital.

Does Petco Muncy offer vaccinations?

Yes, Petco Muncy provides vaccinations.