Brand Certified
Banfield Pet Hospital
4.0(322 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
3820 William Penn Hwy, Monroeville, PA
15146, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(412) 373-3464
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Monroeville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
322 reviews
5 stars
204
4 stars
34
3 stars
18
2 stars
12
1 star
54
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Friendly Staff
Numerous reviews highlighted the friendliness and professionalism of the staff, making visits pleasant for both pets and their owners.
Concerns with Service
Several customers expressed dissatisfaction with service issues, including difficulty scheduling appointments and perceived upselling of unnecessary treatments.
Mixed Experiences with Wellness Plan
While some found the wellness plan beneficial, others reported frustrations with cancellation policies and unexpected costs.
Emergency Response Issues
There were multiple complaints about the clinic's inability to handle emergency situations effectively, leading to negative outcomes for pets.
- KJKathleen JohnsonFeb 16, 20265.0We took our beautiful kitty there Saturday afternoon. He hadn't been eating or drinking in almost a week and was vomiting. We had him at his regular vet on Friday for treatment but he wasnt improving. The vet at Banfield offered us some diagnostic options but since he was older and had health issues we decided to help him across the rainbow bridge. This facility and its staff was so nice and so comforting. I would definitely recommend them. I cannot thank them enough for their compassion.
- NGNatalie GillcreseFeb 10, 20262.0I didn’t get a good vibe coming in there so I was doubtful. But after the doctor lied on the invoice, she gave me. I was right about my instincts. The monroeville, Banfield, office personnel or standoffish and not forthcoming at all like when you go to a private veterinary . I’ll be taking my babies to a private vet where I know they’ll be taken care of and I won’t be lied on.
- LSLeah SuleskiFeb 2, 20265.0My favorite Pittsburgh area Banfield. Everyone is so nice and loves on our dogs. Vets explain everything in a way that is easy to understand and are so compassionate. We've been to a handful of Banfields in the area and I'm so happy this is now our home location (We are OWP members for 3 dogs)
- RWRobert WheelerNov 24, 20255.0I took my dog there this morning because my sister has been taking him in there for years. Tucker is a german shepherd husky. Not the easiest breed to work with. I picked him up and he was so happy and excited. I see why she brought him here. Needless to say the staff took amazing care of my boy.
- LCLisa CapletteOct 5, 20255.0Staff is very friendly and welcoming as well as knowledgeable. A very pleasant first time visit for our puppy🙂
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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