Banfield Pet Hospital

4.2
305 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Beaver provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
105 Wagner Rd, Monaca, PA
15061, United States

Hours

Reviews

4.1
304 reviews
5 stars
194
4 stars
49
3 stars
10
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for their kindness, professionalism, and care towards pets.

Care Issues

Some customers reported serious concerns regarding the quality of care, including medication mix-ups and inadequate treatment.

Accessibility Problems

Several reviews highlighted issues with scheduling, including difficulty reaching the clinic and unexpected closures.

Pricing Concerns

Many customers noted that the services were perceived as expensive, with some feeling pressured to enroll in wellness plans.

Mixed Experiences

While many customers had positive experiences, others expressed dissatisfaction with service quality and management.
  • GV
    Grey Vojtash
    Nov 17, 2025
    5.0
    Took my cat here because my old vet wasn’t taking my concerns seriously. They were able to rule out some of my concerns and give me more information on my cat’s heart murmur and prescribed a medicine for behavioral peeing. Very satisfied, will definitely be back. I also signed up for the wellness plan which seems reasonable and will likely save me money in the long run.
  • JC
    Julia Celeste
    Nov 10, 2025
    5.0
    Dr. Purcell is fabulous. She helped us through taking care of my very sick cat, that we unfortunately had to put down. But she was so kind and understanding when it came down to it. The entire team that was there when I had to put down my baby, were so comforting, and made the experience, very comfortable. Love all of these people.
  • JR
    Jaimie R
    Nov 10, 2025
    2.0
    I have been waiting for 30 min and they still haven't called us . They obviously need more staff and more rooms. There's a whole crowd of people .
  • JJ
    John
    Oct 31, 2025
    5.0
    Very good staff. The girls are wonderful. I sure wish I could get the 2000 sweepstakes lol
  • LG
    lisa gaillas
    Sep 15, 2025
    1.0
    The last 2 times I took my dog to Banfield Monaca he came home with worms. It used to be the only place I would go now I won't go back.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.