Petco

4.3
497 reviews

About

Pet StorePet supply storePetco
Visit your Media Pet Store located at 1087 West Baltimore Pike, Suite A for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1087 W Baltimore Pike, Media, PA
19063, United States

Hours

Reviews

4.3
484 reviews
5 stars
325
4 stars
81
3 stars
25
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior, particularly in the grooming and vet services.

Grooming Quality

Many customers expressed dissatisfaction with the grooming services, citing poor results and unprofessional handling of pets.

Store Cleanliness

The store is generally reported as clean and well-organized, with a good selection of products.

Pricing Concerns

Several reviews mentioned high prices for products and services, with some customers feeling overcharged compared to competitors.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences regarding the staff's care for animals and the overall shopping experience.
  • JS
    janet spear
    6 days ago
    5.0
    It was great, easy, quick, they had what I needed in stock 👍
  • PA
    Patti Abele
    Jan 5, 2026
    4.0
    Inventory is not what it use to be. Some staff pleasant. Other staff miserable.
  • SB
    samantha bryson
    Jan 4, 2026
    3.0
    You can find a deal every now and then
  • RP
    Rachel Palencik
    Dec 21, 2025
    1.0
    My 10 year old has a medical condition and asked if he could use the bathroom since five below and tropical smoothie were both unavailable due to the holiday shoppers. We were turned away by an employee and told no. Asked again and was still told no. We need to normalize having access to bathrooms for children with disabilities/medical conditions. What great holiday spirit, Petco.
  • RS
    Regina Streeper
    Dec 11, 2025
    1.0
    I will NEVER take my dog here to be groomed again. He's a beautiful berniedoodle that had been to another groomer before. I decided to try here out of convenience. Instead my beautiful boy came back look like a rat. He has random long patches, bald spots and they left a ton of hair on the tip of his tail looking like a christmas ornament. I'm beyond disgusted. Even my neighbors commented that my dog is unrecognizable and when I told them what the woman at the desk said about my dog they were appalled at the lies and each one said I made the wrong choice going here anyway and gave me a bunch of recommendations for the future. Save yourself from your dog loosing all of it's hair. Go somewhere else.

Frequently Asked Questions About Petco

Does the Petco Media location have a vet hospital?

Yes, Petco Media has a full-service vet hospital.

Does Petco Media offer vaccinations?

Yes, Petco Media provides vaccinations.