Visit your Media Pet Store located at 1087 West Baltimore Pike, Suite A for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.
Grooming Services
Feedback on grooming services was mixed, with some customers expressing satisfaction with the grooming quality, while others reported poor experiences and unprofessional behavior.
Customer Service Issues
Several reviews highlighted issues with customer service, including rude staff interactions and problems with appointment scheduling, particularly in the grooming department.
Store Cleanliness
The store was generally noted as clean and well-organized, although there were isolated complaints about unsanitary conditions.
Pricing Concerns
Customers expressed concerns about high prices for products and services, with some feeling that the value did not match the cost.
JC
Jean Carl
1 day ago
1.0
I went into the store on sat at 2 pm to take advantage of a special on cat food. The promo showed cat dry food. When I got to store I was told it was only for wet food although the promo showed the dry food. I bought some dry food but couldn’t get the discount. Kind of bait and switch
LR
Leanne Robert
Nov 12, 2025
5.0
Great selection and prices!
NS
Nina Santori
Nov 6, 2025
1.0
I had a great experience in the store right up until I went to check out. It was a 400 pound gentleman with very unruly unkept facial hair leaning all over the counter playing with his phone when I drop my dog food and my items he looks so agitated like I had interrupted something. He then began to ring me out and then after I paid and got my receipt, we are awkwardly stared at each other. He never offered me a bag. I think he was assuming I was gonna carry all 16 items out just in my hands or juggle them like a circus clown. Then he went on to say to me I never asked for a bag when I Became impatient and said, do you have bags here or Do I have to buy one? This is a guy that does not belong in the front of the store or in any store I really believe he should get a check every month to just stay away from general population. I will not come back that is Petco.
LA
Lorimar Astacio
Oct 23, 2025
1.0
I will never go there again and I recommend the same for anyone thinking of taking a pet there for grooming. So upset!! I took a dog and pick up a rat. I told the lady I wanted to keep my dogs hair long and she did what she wanted.
SK
Suzette Keidel
Oct 22, 2025
5.0
Her name is Caitlyn. She was on checkout that day we stopped in Media Petco to pick up 2 things. My adult son with autism was with me. She looked at him in his eyes and she interacted with him. She spoke directly to him and waited for his response. She was very nice and she asked him his name, she was patient and friendly. She told him her name before saying thank yous and goodbyes Not a lot of people do that for my son. She treated him like anybody wants to be treated. She treated him like a human being, and with respect. She could have ignored him like most or assume that he doesn't understand anything and speak to me for him, like some. I don't think she knows how much her act of kindess and compassion meant to me. Thank you Caitlyn!!
Does the Petco Media location have a vet hospital?
Yes, Petco Media has a full-service vet hospital.
Does Petco Media offer vaccinations?
Yes, Petco Media provides vaccinations.
Does Petco Media offer curbside pickup?
Yes, curbside pickup is available at Petco Media. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Media Petco?
Hamster and guinea pig prices vary by location. Call your Media Petco at 2155944290 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Media sell dogs?
No, Media Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Media location situated?
Petco Media is located at 1087 W Baltimore Pike, Suite A, Media, PA 19063.
What are the operating hours of Petco Media?
Petco Media is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Media offer veterinary services?
Yes, Petco Media has a full-service vet hospital and provides vaccination services.
Can I use curbside pickup at Petco Media?
Yes, curbside pickup is available for eligible products at Petco Media.
Does Petco Media sell dogs or cats?
No, Petco Media does not sell dogs or cats. However, you can meet pets available for adoption through the Petco Love program at the store.
What types of pet products and services does Petco Media offer?
Petco Media offers premium pet foods, grooming, expert training, vaccinations, and various pet care needs.
Is same-day delivery available at Petco Media?
Yes, Petco Media offers same-day delivery along with curbside pickup and in-store shopping.
How can I find Petco Media online or on social media?
You can visit their website at https://stores.petco.com/pa/media/pet-supplies-media-pa-3840.html and follow them on TikTok at https://www.tiktok.com/@petco and Facebook at https://www.facebook.com/460299977869263.
What nearby stores can I visit along with Petco Media?
Nearby you can find Five Below for discount shopping, Tropical Smoothie Cafe for refreshments, and The Promenade At Granite Run shopping center for various retail options.
Where can I get veterinary care near Petco Media besides their in-store vet hospital?
Vetco Total Care Animal Hospital is a nearby veterinarian facility offering pet care services close to Petco Media.
Are there pet grooming options near Petco Media?
Yes, there is a Petco pet groomer located nearby for your pet grooming needs in addition to services within Petco Media store.