Petco

4.2
1181 reviews

About

Pet StorePet supply storePetco
Visit your Mechanicsburg Pet Store located at 6416 Carlisle Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6416 Carlisle Pike, Mechanicsburg, PA
17050-2956, United States

Hours

Reviews

4.2
1,173 reviews
5 stars
690
4 stars
249
3 stars
113
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor treatment of pets and dissatisfaction with the grooming process.

Product Availability

The store generally has a good selection of pet supplies, but some customers noted issues with disorganization and difficulty finding specific items.

Customer Service Issues

Several reviews highlighted problems with customer service, including long wait times, unhelpful staff, and issues with pricing and product quality.

Store Cleanliness

The cleanliness of the store was mentioned positively by some, but others reported chaotic conditions and concerns about the care of animals.
  • MM
    mtlick
    Dec 30, 2025
    4.0
    Good sale price on Acana wet cat food. The cashier was very helpful friendly. The only negative thing was there were several pallets of stuff to be put away that were blocking aisles.
  • KY
    Kim Yoder
    Dec 17, 2025
    5.0
    Staff is very helpful and knowledgeable. Love to go there!!
  • MU
    Maureen U
    Dec 13, 2025
    5.0
    Zach did an excellent grooming job for Sif’s first grooming appointment. Highly recommend.
  • KC
    Karan Coggins
    Dec 7, 2025
    1.0
    Somehow, it was authorized through Petco. To give my credit card information to a free shipping company, they charging me $19 a month. I wanna know who gives Petco the right To give out my credit card information, I have a real problem with this.Someone should contact me immediately
  • JN
    Jessica N
    Nov 23, 2025
    1.0
    Woman with undone rainbow hair who works in the fish department is extremely condescending and rude. Since when do you have to answer 50 questions to buy A GOLDFISH. Felt like I was trying to buy some illegal rare fish or substance. She informed me my tank was too small (20 gal) and would only sell me one. I went back the next day after getting another 20 gal started to hold him and a larger tank (I’m guessing it’s 50gal at-least) for their final destination, to grab another one. She still did not want to sell it to me until I pressed. I informed her I tested the water and it was fine. They literally sell regular goldfish by the dozen as feeders (now mine was one of the fancier ones) only to meet their end once they reach their destination. I understand wanting to ensure their welfare a little but DAMN. How many times as children have we got a goldfish from a carnival plopped it into a tiny round bowl of sink water and it lived for what felt like forever? Is the point not to sell fish instead of talking people out of it at the end of the day? Editing to add: this lady made me feel like a POS, for wanting to get my kid some GOLDFISH. I will be taking my business to Petsmart and local shops from now on.

Frequently Asked Questions About Petco

Does the Petco Mechanicsburg location have a vet hospital?

Yes, Petco Mechanicsburg has a full-service vet hospital.

Does Petco Mechanicsburg offer vaccinations?

Yes, Petco Mechanicsburg provides vaccinations.