Petco

4.2
1167 reviews

About

Pet StorePet supply store
Visit your Mechanicsburg Pet Store located at 6416 Carlisle Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6416 Carlisle Pike, Mechanicsburg, PA
17050-2956, United States

Hours

Reviews

4.2
1,159 reviews
5 stars
681
4 stars
245
3 stars
114
2 stars
34
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly, helpful, and knowledgeable, there were several reports of rude behavior and poor treatment from specific employees, particularly in the grooming department.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction with the results, while others reported poor handling of pets and dissatisfaction with the grooming quality.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some customers mentioned disorganization and chaotic stocking in certain areas.

Customer Service Issues

Several reviews highlighted issues with customer service, including long wait times, unhelpful staff, and negative interactions with management.

Product Availability

Customers appreciated the variety of products available, especially for fish and pet supplies, but some expressed frustration over expired items and inconsistent stock.
  • SH
    Shana Houseman
    Nov 6, 2025
    5.0
    The only reason I keep coming back is because your fantastic worker CHUCK! He is outstanding at his job and what he does and is very knowledgeable when it comes to questions. This man deserves a raise and also employee of the month! 🙂
  • TA
    Tanya Alfery
    Oct 29, 2025
    5.0
    The staff was friendly and helpful!
  • LH
    Linda Hirsch
    Oct 15, 2025
    5.0
    Bonnie is an amazing dog trainer! My Newfie loves her!❤️
  • TP
    Terry Powers
    Oct 10, 2025
    5.0
    Standard pet supplies and services. Customer service is usually very good.
  • DS
    Donya Smith
    Sep 26, 2025
    3.0
    This isn’t related to my animals but as I was checking out I looked through the glass and noticed a redish lab getting their nails cut. The guy cutting them was very rude and aggressive towards the dog and pulling on the dogs leg really hard. The guy seemed very frustrated with the dog even though the dog was just standing there not moving. He was a younger guy. If he gets that frustrated over cutting dogs nails maybe he shouldn’t be doing it.

Frequently Asked Questions About Petco

Does the Petco Mechanicsburg location have a vet hospital?

Yes, Petco Mechanicsburg has a full-service vet hospital.

Does Petco Mechanicsburg offer vaccinations?

Yes, Petco Mechanicsburg provides vaccinations.