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Petco

4.1
(637 reviews)

Business Details

(717) 393-2033

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Lancaster. Visit your local Petco at 2350 Lincoln Hwy E for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Lancaster Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2350 Lincoln Hwy E, Lancaster, PA
17602-1190, United States

Hours

Reviews

4.1
637 reviews
5 stars
347
4 stars
147
3 stars
49
2 stars
24
1 star
70

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported dissatisfaction with the grooming services, citing poor execution and unprofessional behavior from staff.

Staff Attitude

While many reviews praised the friendliness of the staff, there were also complaints about rude and unhelpful employees, particularly in the grooming department.

Product Availability

Customers appreciated the variety of pet supplies available, but some noted that the store's selection was not as extensive as competitors.

Customer Service

Overall, customer service received mixed reviews, with some praising helpful staff while others reported negative experiences with management.
  • BD
    Bönïtö Drizzy
    4 days ago
    1.0
    DONT BUY DOG FOOD HERE. when I opened my bag of dog food it had some sort of webs in it I’m not sure if it’s mold or not. They aren’t trying to refund me.& then when I get home 30 min away they still continue to tell me to come I won’t be buying here ever again. My refund is one thing but my dogs HEALTH IS ANOTHER.
  • JC
    Jill Carbonetti
    Feb 2, 2026
    5.0
    It was 6:40pm on a Sunday night when my filter on my fish tank decided to kick the bucket. I was PANICKED because I thought all the pet supply places would be closed. I saw that Petco was open until 7 and made a run for it. I called right before I left and spoke to Tim. I told him the situation and he was absolutely wonderful. He first told me not to worry, that he would keep the store open until I got there. He pulled the filter I needed for my tank so I wouldn’t have to hunt around and had it waiting for me at the register. He saved me AND my fish. I can’t thank him enough!!!
  • SW
    Sue Wetzel
    Jan 13, 2026
    3.0
    An online search for self serve dog wash brought this store up. But alas there are no self serve dog washing stations that the website states. 😕 cashier was very nice though.
  • SE
    Suz Espinoza
    Jan 4, 2026
    1.0
    The reptile enclosures didn’t have the right size hides for the poor animals in there. The humidity for the ball pythons were at “desert” or 20% tho they need 60-80% humidity. I can’t speak for the other reptiles as I don’t know their proper care. I do feel that a pet store should know proper care for the animals they sell. When I told the rep the humidity needed to be higher in the snake’s enclosure their response was “we got them as babies and hope they sell soon”. Sadly I couldn’t take the babies as I can’t provide proper care myself as I only have enough space for the 2 I already own
  • FR
    Francheska Boria Ramos
    Dec 31, 2025
    1.0
    DO NOT get your dog groomed here. The good groomers quit and they have terrible attitudes. It seems like they hate their jobs here. Every time I came something different would be an issue with them. It’s so frustrating, Please don’t put your babies in their hands! Anywhere else but here. I canceled my Vital Care Premier and will never ever come back after my experience here in the last 3 grooming. They always have an issue!! And the manager today was incredibly rude. I will never ever come back here. I called corporate and filled a complaint against this grooming shop. Hopefully something is done! Although I doubt it.

Frequently Asked Questions About Petco

Does the Petco Lancaster location have a vet hospital?

Yes, Petco Lancaster has a full-service vet hospital.

Does Petco Lancaster offer vaccinations?

Yes, Petco Lancaster provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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