Visit your Lancaster Pet Store located at 2350 Lincoln Highway East for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the staff for being friendly and helpful, there were several reports of rude or unprofessional behavior from specific employees, particularly in the grooming department.
Grooming Services
Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences, including incomplete grooming and unprofessional handling of pets.
Cleanliness and Environment
The store was generally described as clean and well-stocked, although some customers noted issues with the condition of certain animals and the overall tidiness of the store.
Pricing Concerns
Several customers mentioned that prices were higher compared to competitors, leading to dissatisfaction regarding value for money.
SE
Suz Espinoza
Jan 4, 2026
1.0
The reptile enclosures didn’t have the right size hides for the poor animals in there. The humidity for the ball pythons were at “desert” or 20% tho they need 60-80% humidity. I can’t speak for the other reptiles as I don’t know their proper care. I do feel that a pet store should know proper care for the animals they sell. When I told the rep the humidity needed to be higher in the snake’s enclosure their response was “we got them as babies and hope they sell soon”. Sadly I couldn’t take the babies as I can’t provide proper care myself as I only have enough space for the 2 I already own
CS
Christopher Shea
Jan 2, 2026
5.0
I have just begun using you. You have me hooked. The grooming was excellent and professional and I can also come and ask you questions about products that are good for my dog. I only want the best for him.
FR
Francheska Boria Ramos
Dec 31, 2025
1.0
DO NOT get your dog groomed here. The good groomers quit and they have terrible attitudes. It seems like they hate their jobs here. Every time I came something different would be an issue with them. It’s so frustrating, Please don’t put your babies in their hands! Anywhere else but here. I canceled my Vital Care Premier and will never ever come back after my experience here in the last 3 grooming. They always have an issue!! And the manager today was incredibly rude. I will never ever come back here. I called corporate and filled a complaint against this grooming shop. Hopefully something is done! Although I doubt it.
DL
Daniel Lembo
Dec 25, 2025
5.0
Pleasant and helpful staff
AS
Alyssa Elaine Stoltzfus
Dec 20, 2025
4.0
Employees are always kind and don't look like they absolutely hate being there and that can make a huge difference thank you
Does the Petco Lancaster location have a vet hospital?
Yes, Petco Lancaster has a full-service vet hospital.
Does Petco Lancaster offer vaccinations?
Yes, Petco Lancaster provides vaccinations.
Does Petco Lancaster offer curbside pickup?
Yes, curbside pickup is available at Petco Lancaster. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lancaster Petco?
Hamster and guinea pig prices vary by location. Call your Lancaster Petco at 7173932033 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lancaster sell dogs?
No, Lancaster Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Lancaster offer for pet care?
Petco Lancaster provides premium pet foods, expert training, vaccinations, grooming, and a full-service vet hospital to ensure the health and happiness of your pets.
Does Petco Lancaster have a veterinary hospital on site?
Yes, Petco Lancaster features a full-service vet hospital for your pet's medical needs.
Can I get my pet vaccinated at Petco Lancaster?
Yes, Petco Lancaster offers vaccination services for pets.
Is curbside pickup available at Petco Lancaster?
Yes, Petco Lancaster provides curbside pickup for eligible products.
What are the store hours for Petco Lancaster?
Petco Lancaster is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Lancaster sell dogs or cats?
No, Petco Lancaster does not sell dogs or cats but partners with animal welfare organizations through the Petco Love program for pet adoptions.
What nearby grooming services are available around Petco Lancaster?
Petco Grooming is available nearby for expert grooming and training services, making it convenient to care for your pet's appearance along with their health.
Are there veterinary clinics near Petco Lancaster?
Yes, the Vetco Vaccination Clinic is close by for additional veterinary care and vaccination services.
Where can customers go for quick printing or office supplies near Petco Lancaster?
Staples is nearby, offering printing services and office equipment, ideal for customers who need these services when visiting Petco Lancaster.
Does Petco Lancaster offer same-day delivery and in-store shopping?
Yes, customers can take advantage of same-day delivery and in-store shopping options at Petco Lancaster for convenience.