Petco

4.3
584 reviews

About

Pet StorePet supply store
Visit your Indiana Pet Store located at 3100 Oakland Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3100 Oakland Ave, Indiana, PA
15701-3240, United States

Hours

Reviews

4.3
576 reviews
5 stars
355
4 stars
117
3 stars
49
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the staff for being friendly, helpful, and knowledgeable, although some noted inconsistency in engagement.

Grooming Services

Mixed reviews on grooming services; while some customers were satisfied, others reported poor experiences and issues with their pets' grooming.

Product Availability

Customers expressed frustration over the unavailability of certain products, particularly live animals and specific pet supplies.

Customer Experience

Overall, many customers reported positive shopping experiences, highlighting the store's cleanliness and variety of products, though some faced issues with service.

Animal Care Concerns

Several reviews raised concerns about the care and condition of animals in the store, indicating a need for better animal welfare practices.
  • MJ
    Margaret Jaggers
    2 days ago
    5.0
    Great customer service
  • KW
    Kristy Waltz
    Oct 20, 2025
    5.0
    The staff was great! We were looking for a Day Gecko for our son. He had been researching them for a few months & had asked for one for his birthday. Mallory was awesome to work with. She was honest, up front, & most of all, engaging in conversation especially with our son. The whole experience was comfortable & we didn't feel like we were unprepared for this adventure .
  • DC
    David Coy
    Sep 8, 2025
    1.0
    What's the point of putting in your phone number for an account when you get 0 rewards?
  • RF
    Renee Faust
    Sep 2, 2025
    1.0
    Everytime I go in for crickets, they never have any. I bought the 36 count of pre-packaged ones, and not only weren't there 36, but all but 6 of them were dead.
  • SM
    Shannon McCrea
    Aug 25, 2025
    3.0
    The service is good, and Emily is a great trainer but some of the other staff in the Indiana PA location need to be more invested in the clients/customers and build relationships instead of being so distracted and disconnected when speaking with them! Especially when they are there on a regular basis as in weekly for 3 months for training

Frequently Asked Questions About Petco

Does the Petco Indiana location have a vet hospital?

No, Petco Indiana does not have a full-service vet hospital.

Does Petco Indiana offer vaccinations?

Yes, Petco Indiana provides vaccinations.